RDS and State Grant Portal Update Presenters: Shannon Byers Traci Mitchell Spring Conference April 9 - 12, 2017

Spring Conference April 9 - 12, 2017 RDS Purpose The Residency Determination Service (RDS) is a centralized residency service for all students seeking admission to, and in-state tuition rate at, a North Carolina public College or University and for students seeking to be eligible for the North Carolina state grant as part of their state financial aid package. Spring Conference April 9 - 12, 2017

Spring Conference April 9 - 12, 2017 RDS Purpose Students use one residency determination to seek in state tuition to North Carolina public schools and to establish eligibility for in state financial aid. Residency Determination Service streamlines the process to determine residency through a standardized online interview process accessible from campus admission applications, CFNC, and directly on the RDS website. Spring Conference April 9 - 12, 2017

Spring Conference April 9 - 12, 2017 RDS Update Just over 27,000 students have used RDS (4/3/17) 27,324 initial considerations 1,387 reconsiderations 823 RDS appeals All numbers include active, in process, under review, or closed determinations RDS Call Center has received 7,635 calls (4/3/17) 16 seconds – average hold 5:40 – average handle (includes wrap-up) Spring Conference April 9 - 12, 2017

Spring Conference April 9 - 12, 2017 RDS Update - Age Spring Conference April 9 - 12, 2017

RDS Deployment Schedule Campuses December 5, 2016 to March 2, 2017 NCICU -- Need Based Scholarship Recipients All UNC Campuses February 13 to March 13 Randolph CC Alamance CC Central Piedmont CC Forsyth TCC Guilford TCC April 2017 to October 2017 All remaining Community Colleges in a series of 5 Groups Approximately 10-12 colleges in each group Spring Conference April 9 - 12, 2017

RDS and the State Grants Portal No “grace period” in residency eligibility for grant consideration Grant dollars go ONLY to NC residents RDS is authority for residency eligibility for grant consideration If school has information that student is “non-resident” of NC, school must report student as “ineligible” for grant in current term Spring Conference April 9 - 12, 2017

Spring Conference April 9 - 12, 2017 Transitional Period Goes through 2017-2018 Academic Year Is needed because we are using a combination of RDS and School determined residency; Grant system does not know if school has already determined During this time, an RDS result of Y, and Continuous Granting flags on the portal are informational; only the college knows if the campus made a determination prior to RDS implementation. NOTE: An RDS result of ‘N’ effective prior to the Hold Harmless Date will result in grant removal. Spring Conference April 9 - 12, 2017

After Transition Period Transition Period is through 2017-2018. Beginning in 2018-2019, student must have received state grants in the prior year (17-18) or they must complete RDS to receive state grants Spring Conference April 9 - 12, 2017

Residency Related Flags in Portal RDS Flag: Y (yes)= in-state N (no)= out-of-state U(unknown)=student has not completed RDS RDS Val Flag: The RDS result of Y or N has been validated (student has returned requested documents or validation has been completed). Validated determinations are final unless the student seeks reconsideration or appeal. Spring Conference April 9 - 12, 2017

Residency Related Flags in Portal CGF Flag: Continuous Granting Flag. This flag set to Y indicates a student has received state grants at your college in at least one of the past two semesters and therefore has already been determined to be a NC resident Y = student has received state grants at your college in at least one of the past two major terms (fall, winter, spring). N = student has not received a state grant at your college for the past two terms. Spring Conference April 9 - 12, 2017

Residency Related Flags in Portal Residency Discrepancy Flag: If this flag is set to a Y, CFI has found a negative discrepancy related to residency and removed the student’s state grant A student may be flagged for discrepant information if: The student completes RDS and is found to be non-resident (RDS flag also flips to ‘N’) The student updates the FAFSA to show non-NC residency Spring Conference April 9 - 12, 2017

Residency Discrepancy If CFI finds a negative discrepancy related to residency for a grant eligible student: The residency discrepancy flag is set to Y An alert is placed on the dashboard If the grant that was removed has had funds disbursed to the school: Email alert to school Create adjustment record on grants portal Spring Conference April 9 - 12, 2017

Residency Discrepancy If a student with a residency discrepancy clears the issue by: Submitting a FAFSA correction or Requesting appeal or reconsideration through RDS and being determined to be an NC resident CFI will: Put alert on dashboard that the grant has been restored Send email notification that grant is restored Spring Conference April 9 - 12, 2017

Residency Discrepancy – Hold Harmless Dates Fall: 10/1 Spring: 3/1 Negative discrepancy information effective after the Hold Harmless date will not affect the student for that term, but it will affect the next term. The Effective Date is the date the student started the RDS process. Spring Conference April 9 - 12, 2017

Alert on Dashboard - Grant Removed Student data in this presentation does not contain actual student information. Spring Conference April 9 - 12, 2017

Alert on Dashboard – Grant Reinstated Spring Conference April 9 - 12, 2017

Residency Discrepancy Email Alerts Email alert occurs when: A student’s grant is removed AFTER funds have already disbursed to the college A student’s grant is reinstated after being removed due to adverse residency information. Spring Conference April 9 - 12, 2017

Residency Discrepancy Email Alerts To receive email alerts, School Contacts should add the Residency Conflict and/or Residency Conflict Resolved notifications to their Contact Profile. Spring Conference April 9 - 12, 2017

Residency Discrepancy Email Alerts To receive email alerts, School Contacts should add the Residency Conflict and/or Residency Conflict Resolved notifications to their Contact Profile. Spring Conference April 9 - 12, 2017

Residency Discrepancy Report Spring Conference April 9 - 12, 2017

Residency Changes Report Spring Conference April 9 - 12, 2017

Residency Changes Report Change Date is the date the Current RDS or the RDS Val flag was last changed. Effective date of RDS Result is the date the student began RDS. Export to reports Spring Conference April 9 - 12, 2017

Residency In-State Report RDS Expiration date: Only significant if the expiration date is near, and student has not received state grants at your college in the past two major terms. Export to reports Spring Conference April 9 - 12, 2017

Spring Conference April 9 - 12, 2017 Q & A Spring Conference April 9 - 12, 2017

NCASFAA would like to thank our Professional Affiliates! Spring Conference April 9 - 12, 2017