Optimizing Your Business Facebook Page

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Presentation transcript:

Optimizing Your Business Facebook Page Connie Hancock and Jenny Nixon Nebraska Extension - Community Vitality

What’s Your “Red and White”? Brand Awareness What do you provide? What do you want your customers to remember? What images reflect your business?

Digital Marketing Strategy Target Audience - 1.4 billion active users Need an engaging and accessible page Need to have FB page set up properly and optimized Audience has short attention span

First Impressions Profile Photo and Cover Photo

Profile Pic Dimensions Need description – 170 x 170 pixels for computers 128 x 128 pixels on smartphones 36 x 36 pixels on most feature phones Will be cropped to fit a square Need description – Normally logo - hardly ever changes

Cover Pic Can use image or stock photo Dimensions 820 pixels wide by 312 pixelstall on computers 640 pixels wide by 360 pixels tall on smartphones Doesn’t display on feature phones Must be at least 399 pixels wide and 150 pixels tall sRGB JPG photo that’s 851 pixels wide, 315 pixels tall and less than 100 KB Images with a logo or text may be best as a PNG file Description

Every time you share images You create an ‘experience’ for your fans You create brand awareness of your products/services/people They reflect YOU They reflect YOUR FAMILY They reflect a ‘visual’ thing that is either good or bad

Vanity URL www.facebook.com/YourBusinessName

Go to www.facebook.com/username Select “Select a Username” for your page This brings up a drop down menu, select the page you want to create the username for. If your page has the needed 25 fans it will bring up a box . Enter your desired username and click on “check availability” If it’s available, you will be shown some final terms – if you are happy with your choice click “confirm” or select “cancel” to try another one. Source - https://www.facebook.com/notes/equine-calculator/how-to-claim-your-vanity-url-for-your-facebook-page/474147772600069/

Properly Optimizing About Page DO NOT LEAVE OUT YOUR DESCRIPTIONS About - Short Description – 155 characters Describe exactly who you are and what you provide Story – Long Description More in-depth Can write a “Mission” – allows you to show your values and what your business stands for Page is not optimized without contact information, mission and descriptions

Settings Verified - blue or white check mark Post View visitor post before posting Profanity Other things do not apply Messaging Page Info Page roles Instagram/Flip – A – Gram/FB Live

Facebook Administrator Page Roles

Posting Schedule it - NEVER PUBLISH NOW Pin Important Posts to the Top Can edit text - cannot change photo View in desktop/mobile format Pin Important Posts to the Top

Fill In the Blank Posts Tell us one word: My cat gets most excited for _________ Help us caption this photo _________________ What lessons do you share with other entrepreneurs? Source - http://mashable.com/2012/07/05/facebook-build-engagement/#VmcQhbyDg8q7

More Engaging Thoughts Tips are ideas that fans can consume and implement easily Quotes – easy and popular way to get likes and shares Source - http://mashable.com/2012/07/05/facebook-build-engagement/#VmcQhbyDg8q7

PHOTOS Catch People’s Attention Large Colorful Images Enhances your Brand Include a shortened Link ALL Photos need a Caption

PHOTOS PICTURES - need to be horizontal! Over time, share images to create brand awareness Images reflect YOU, your family, a visual thing that is either good or bad FB looks at image left to right Vertical pics do not get the reach of horizontal pics Can use up to three images in a post Use collages cautiously

Hashtags #yourbusinessnamegifts #yourbusinessnameideas Helps build brand - and builds brand quickly Gets an experience of your business Red and White Helps tell your story Easy to track your posts #yourbusinessnamegifts #yourbusinessnameideas #yourbusinessname

FB records every……. FB records every like, share, comment to maximize organic reach contests images adding text to description 4% are going back to your FB page 96% see content in newsfeed - need strong connection between like and comment 75% loaded by mobile devices

Facebook Insights Get data on: Likes Reach Visits Posts People

Facebook Insights

Facebook Ads Promote page Promote specific posts

Facebook Engagement Factor (FEF) FEF = divide no. people engaged by total page likes, multiply times 100 FEF = 275/509 = 54.0 Above 10 shows good engagement

Facebook Marketing Resources MSU Bricks to Clicks – http://msbrickstoclicks.com/ MSU eBiz Social Media Marketing: Facebook http://srdc.msstate.edu/ecommerce/ebiz/files/msu_ebiz_facebook.pdf “Maximizing the Economic Value from Facebook Marketing in the Agrifood System: Boosting Consumer Engagement Through Contests”, Journal of Extension http://www.msbrickstoclicks.com/files/Forthcoming_Maximizing%20the%20Economic%20Value%20from%20Facebook%20Marketing%20in%20the%20AgriFood%20System.pdf “The Economic Value of Social Media Advertising on Mississippi Agribusiness: The Case of MG Farms, Inc.”, Mississippi State University Extension. http://www.msbrickstoclicks.com/files/2912_Econ%20Value%20MG%20Farms.pdf

Free Stock Websites with Images https://stocksnap.io/ https://unsplash.com/ http://www.splitshire.com/ http://snapwiresnaps.tumblr.com/ https://www.canva.com/ http://www.dreamstime.com/

Optimizing Your Business Facebook Page Connie Hancock - chancock1@unl.edu Jenny Nixon – jnixon@unl.edu