Bridging the Gap after Hospitalization: Providing Phone Follow-up Melissa Tracy, PhD NYS implementation of the National Strategy for Suicide Prevention

Use of data in phone follow-up Evaluation of hospital referrals Evaluation of crisis services follow-up

Data reported by hospitals Data reported monthly for all discharges Number screened for suicide risk Number eligible for phone follow-up Number offered phone follow-up Number who consented to referral Number who refused

Data reported by crisis services Data reported monthly for all referrals Number referred Number successfully contacted Average number of days to first successful contact From date of discharge From date of referral Average number of successful contacts per individual Total number of successful contacts made Number of individuals receiving phone follow-up

Data reported by hospitals/crisis services Total numbers By gender By sexual orientation By race By ethnicity By preferred language By age group By veteran status By homeless status

Logistics of data reporting Data collection forms developed and sent to sites Data dictionary also included to standardize reporting Data reports are submitted by sites the first week of the month for the previous month Monthly phone calls with sites to review data

Data collection form: hospitals

Data dictionary: hospitals

Data collection form: crisis services

Data dictionary: crisis services

Year-to-date results Losing eligible individuals… 32.8% of those referred for phone follow-up 12.7% of those eligible for phone follow-up 7.3% of those eligible for phone follow-up

Year-to-date results 26.0% of those referred for phone follow-up 22.6% of those eligible for phone follow-up 11.4% of those eligible for phone follow-up

Referrals among hospital discharges

Referrals among hospital discharges

Referrals among crisis services

Referrals among crisis services

Summary Communication with sites is key for data collection Data reporting protocol Standardization of data reported Data reporting helped to identify successes and challenges in uptake of phone follow-up