Xtify Management and Administration

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Presentation transcript:

Xtify Management and Administration © Copyright IBM Corp. 2012

Customer Onboarding and Software Service Provider (SSP) Partner’s Role Xtify Service Transition Plan and SSP Partner’s Role How to Triage Xtify Support Issues © Copyright IBM Corp. 2012

Lesson 1 Customer Onboarding and the Software Service Provider (SSP) Partner’s Role © Copyright IBM Corp. 2012

Lesson objectives This lesson is designed to enable you to: © Copyright IBM Corp. 2012

<Topic> (#) <Lead-in sentence> First level bullet Second level Third level Fourth level Fifth level © Copyright IBM Corp. 2012

<Question> Option 1 Option 2 Option 3 True False © Copyright IBM Corp. 2012

Checkpoint solutions <Question> Correct Answer © Copyright IBM Corp. 2012

Demonstrations Demonstration title 1 Demonstration title 2 © Copyright IBM Corp. 2012

Questions © Copyright IBM Corp. 2012

Xtify Services Transition Plan and the SPSS Partner’s Role Lesson 2 Xtify Services Transition Plan and the SPSS Partner’s Role © Copyright IBM Corp. 2012

Lesson objectives This lesson is designed to enable you to: © Copyright IBM Corp. 2012

<Topic> (#) <Lead-in sentence> First level bullet Second level Third level Fourth level Fifth level © Copyright IBM Corp. 2012

<Question> Option 1 Option 2 Option 3 True False © Copyright IBM Corp. 2012

Checkpoint solutions <Question> Correct Answer © Copyright IBM Corp. 2012

Demonstrations Demonstration title 1 Demonstration title 2 © Copyright IBM Corp. 2012

Questions © Copyright IBM Corp. 2012

How to Triage Xtify Support Issues Lesson 3 How to Triage Xtify Support Issues © Copyright IBM Corp. 2012

Lesson objectives This lesson is designed to enable you to: © Copyright IBM Corp. 2012

<Topic> (#) <Lead-in sentence> First level bullet Second level Third level Fourth level Fifth level © Copyright IBM Corp. 2012

<Question> Option 1 Option 2 Option 3 True False © Copyright IBM Corp. 2012

Checkpoint solutions <Question> Correct Answer © Copyright IBM Corp. 2012

Demonstrations Demonstration title 1 Demonstration title 2 © Copyright IBM Corp. 2012

Exercise Walkthrough of an Issue with a Solution © Copyright IBM Corp. 2012

Exercise review <Recollection of exercise steps> © Copyright IBM Corp. 2012

Questions © Copyright IBM Corp. 2012