Benchmarking for the Next Millennium Benchmarking & Metrics Committee

Benchmarking for the Next Millennium Benchmarking & Metrics Committee

Where We Have Been... 50 percent of members participate Database grew by 78 percent last year Cost per project evaluated is only $660 Performance norms, practice use, and value of best practices have been quantified

Where We Are Going... Vision Plan for achieving the vision Support needed to accomplish

Benchmarking 2002 Vision Results BM&M Benchmarking 2002 Vision Results CII Benchmarking is credible, useable, and influential. Companies using CII Benchmarking and “Key Practices” achieve superior project results. CII Benchmarking use increases competitive advantage.

Benchmarking 2002 Vision Company Use of Benchmarking BM&M Benchmarking 2002 Vision Company Use of Benchmarking Data collected on all company projects. Data collected by company personnel as project unfolds. Continuous use improves project results. Closeout data uploaded to CII database upon project completion.

Benchmarking 2002 Vision CII Use of Data BM&M Benchmarking 2002 Vision CII Use of Data Identified “Key Practices” drive improvement. Quantified value of these practices. Benchmarking supports, focuses CII research.

Benchmarking 2002 Vision Data Collection and Reports BM&M Data collected by user-friendly, Web questionnaire. Data collected by CII-trained personnel. Summary reports timely and customer- focused. Members share trends and success stories through CII publications.

Recent Accomplishments BM&M Completed focus group sessio ns. Fielded electronic questionnaire. Finalized and approved vision. Developed Web questionnaire.

Plan for Achieving the Vision Develop customer-focused reports 1999 Quantify Key Practices that drive 2000 performance Field real-time, Web-based Key 2000 Reports Link CII tools to identified areas 2000 of opportunity Provide Web access to Data Report 2001 Integrate Web Key and Data Reports 2001

To Accomplish This Vision… BM&M …We need your help and ideas. Collect data on all of your projects. Have company reps trained on use of CII Benchmarking products. Help us design reports to better meet your needs. Use “Key Practices” to improve performance.

Joint Implementation Session Show Me the Money… Joint Implementation Session BM&M and ISC Room Grand Ballroom L&M Panel Dick O’Neal Procter & Gamble Ron Newberry Champion International Peter Van Nort Raytheon E&C Tom Nardi Bechtel Steve Thomas CII

Joint Implementation Session Show Me the Money… Joint Implementation Session BM&M and ISC Topics Continuous improvement cycle Champion International success story Self-analysis & practice implementation