Meduflex Staff Meeting January 2017

Wins Christmas Party Christmas parade & gifts for Angel Tree (provided for 4 children) Shared drive access to share info Weekly update emails Alex Nista- Angel parade

Who’s Who? Jennifer Byrd – Nurse Manager of RMC and Meduflex Brittany Meibers – Assistant Nurse Manager of RMC and Meduflex Ramona Oliver – Administrative Assistant for Travelers, RMC & IOP Staff Paula Reavis – Administrative Assistant for Meduflex RMC (Resource Management Center – staffing office) 24/7 staffing for all 4 hospitals (ART, MH, IOP & Children’s) Days: Melissa Southard, Clinical Staffing Coordinator Lauren Osti, Clinical Staffing Coordinator Jamie Brick, Clinical Staffing Coordinator (part time, starts mid-Jan) Carol White, Staffing Assistant (10AM-6:30PM) Nights: Shawn Gathers, Staffing Assistant Brittney Crawford, Staffing Assistant Andrea Perry, Staffing Assistant And one more part time staffing assistant to be hired

Who do I go to for… Schedule changes/additions to schedule: RMC (muscstaffing@musc.edu, 68800) Concerns regarding competencies (can I perform this task, is this within my scope, need more education on something, etc.): Linda Horton, NPDF Assistance with resolving conflict, opportunities for improvement, unit issues: Jennifer or Brittany Questions/issues with my payroll/Kronos/adding PTO from a date that has already passed: Admin assistant (Ramona if IOP staff, Paula if anyone else)

Staffing Updates RNs : Peds MS, Adult MS, MI, IOP, Peds CC, Adult CC zones Progressive Zones coming in future Cross training Peds MS RNs PCTs: Can and are expected to float everywhere… any questions or concerns, let us know PSCs: Can and are expected to sit anywhere… any questions or concerns, let us know PSAs: (NEW ROLE) Currently will only work in ED and IOP TAs: - Currently floating to IOP and ED. Role clarification to ED staff provided

Shared Governance Our purpose: These Unit Based Councils are responsible and accountable for information sharing and decision making as well as implementation of decisions made at the organizational level councils. Councils are empowered to address specific barriers to excellent patient care on their respective units and make decisions related to implementation and communication of the changes. Councils shall be responsible for identifying system wide barriers/opportunities, creating the referral, and addressing with the appropriate organizational shared governance council. In a more simplified sentence our job as Shared Governance is to help make Meduflex the best it can be!

Our Members Nathan Snider, Chair Marydele Tennent, Chair-Elect

Our Members, cont. Amirah Kinlaw Cathy Evangelista

Our Members, cont. Michael Miller Ivory Williams

Our Members, cont. Britni Camarato Alex Nista

Our Members, cont. Martha Greene

Upcoming Event

Dr. Cawley’s Key Messages Compassion Teamwork Diversity Accountability Innovation Dr. Cawley’s Key Messages Press Ganey Recommendation (HCAHPS) impact on overall rating: Nurses treat patients with courtesy and respect (Mansfield, Hart, Mutz) Nurses listen carefully to you (Mansfield, Hart, Mutz) Room cleanliness (TBD)

Employee Engagement Survey What: This is how you rate your leaders and the organization Why: To help us all grow and be better leaders and help the organization meet their goals. When: Surveys will be sent via email February 6 through 20th **Ambassadors needed by January – volunteers needed! Contact us if interested! Who: It takes ALL of you! 100% of our staff is our goal! Last year we hit 72% participation, if we hit 90% this year I will provide a pizza party. Lets DO THIS!

Smart Square FAQ & FYI Everyone should be able to enter schedules through the open shift system 30 day rolling periods for scheduling 24 hr staffing office up and running (RMC) Expansion into Phase 2 coming soon When we sign up for shifts, is there any way to know how many other Meduflex people have already signed up to see if we should pick a different day so it’s less likely we’ll get cancelled? Working on this with the system; currently, no Putting notes in our shifts – can we do this to alert the RMC of certain things ? No! LCR is the only note that should be going in, just to alert that you would be OK with being called off first if there is low census

Holidays 2016 holidays: Each tier has a holiday commitment they must adhere to except X tier 2017 holidays: To be determined

Education Reminders Competencies are coming – Linda to give more details Will be mailed out by January 18th MyQuest annual requirements: Must be completed no later than June 30, 2017 RNs: Code narrator was assigned in MyQuest and must be done by FEBRUARY 2nd

Questions from YOU! When are t-shirts coming? How to handle psych sitter cases, especially in the ER When am I able to change tiers? Meduflex 1 and 2 breakdown… what and why? When units are not friendly… what to do… CSL/RSL roles on unit, what does that mean to me?

Stoplight Report Creation of 24hr staffing office (RMC) Planning stages for SuccessFactors 2017 SmartSquare roll out Progressive Zones Shared Governance Holiday coverage Disaster Teams Employee recognition Cross training Rounding on you all on the units Meduflex t-shirts Hiring/interviewing for all open positions

January Birthdays! Leah Smalls Antoinette Gelzer Shanniecia Anderson Michael Miller Leilani Smith Sheree Rivers Candise Coles George Metropolis Taylor Welborn Ashleigh Benda Darian Epps Emily Radekopf Karen Shanshala Anastasia Chebykina Carrie Dannelly Melissa Southard