The Sherwin-Williams Co. Indiana University POOPS Session January 22, 2002 Kevin Ryan, Human Resources Manager The Sherwin-Williams Company

The Sherwin-Williams Company Circa 1866 Fortune 500 Company Net Sales = $ _$5.2Billion___ Net Income = $ __$304Million The Sherwin-Williams Company

The Sherwin-Williams Company Vertically Integrated SHERWIN-WILLIAMS COMPANY Consumer Group Stores Group Automotive Division The Sherwin-Williams Company

The Sherwin-Williams Company Consumer Group Comprised of 3 Functions A. Manufacturing B. Logistics C. Marketing/Sales 1. Private Label Brands 2. Specialty Products The Sherwin-Williams Company

The Sherwin-Williams Company Automotive Division Develops, Manufactures & Markets motor vehicle finish and refinish products. Marketed through: Sherwin-Williams Automotive Branches Independent Jobbers/Distributors The Sherwin-Williams Company

The Sherwin-Williams Company Stores Group United States, Canada, Puerto Rico & Mexico Over 2,400 Company Owned Stores Decentralized -- 4 Divisions Eastern Southeastern Midwestern Southwestern The Sherwin-Williams Company

The Sherwin-Williams Company Our Markets 20% DIY Commercial 80% The Sherwin-Williams Company

WHOLESALE MARKET ARCHITECTURAL COATINGS PRODUCT FINISHES INDUSTRIAL MAINTENANCE The Sherwin-Williams Company

ARCHITECTURAL COATINGS NEW CONSTRUCTION RENOVATIONS MAINTENANCE The Sherwin-Williams Company

ARCHITECTURAL COATINGS HOMES COMMERCIAL BUILDINGS APARTMENTS HOTELS OFFICE PLAZAS The Sherwin-Williams Company

PRODUCT FINISHES MARKET ORIGINAL EQUIPMENT MANUFACTURERS WOOD PLASTIC METAL The Sherwin-Williams Company

PRODUCT FINISHES MARKET CABINETS AND WOODWORKING CONTAINERS MACHINE TOOLS BUSINESS MACHINES The Sherwin-Williams Company

INDUSTRIAL MAINTENANCE MARKET COATINGS NEEDED TO STAND UP TO CHEMICAL SUBSTANCES, CORROSION, AND HARSH ENVIRONMENTS The Sherwin-Williams Company

INDUSTRIAL MAINTENANCE MARKET FACTORIES AND WAREHOUSES RAILROADS BRIDGES TEXTILE MILLS FOOD PROCESSING The Sherwin-Williams Company

INDUSTRIAL MAINTENANCE MARKET PETROCHEMICAL PLANTS PULP AND PAPER WASTE WATER TREATMENT PLANTS PUBLIC WORKS STRUCTURAL STEEL FABRICATORS The Sherwin-Williams Company

The Sherwin-Williams Company Career Path SUMMER INTERN MANAGEMENT TRAINEE/ASSISTANT MANAGER STORE MANAGER SALES REP COMMERCIAL BRANCH MANAGER CITY MANAGER SALES DISTRICT MANAGER METRO DISTRICT VP SALES PRESIDENT & GENERAL MGR The Sherwin-Williams Company

Sherwin-Williams University Focus on your individual professional development . . . 3 PHASES OF MANAGEMENT TRAINING PHASE ONE -- “Training Store” Assignment 6 weeks Training Manager: -- Mentor Learning Assignments Self-Paced, structured course modules The Sherwin-Williams Company

Sherwin-Williams University Professional Development Management Training PHASE TWO -- Classroom Training Five Days: Division Headquarters Division President/General Manager and Division Staff COURSE CONTENT: Sales Development (Commercial & D.I.Y.) Product Knowledge Financial Management Operations Management Staff Management The Sherwin-Williams Company

Sherwin-Williams University Professional Development Management Training PHASE THREE -- Assistant Manager Assignment EMPLOYEE CERTIFICATION The Sherwin-Williams Company

Sherwin-Williams University On-Going Professional Development Store Manager Training Sales Representative Training Specific Seminars: Product Knowledge Management Selling Skills The Sherwin-Williams Company

Sherwin-Williams University Assistant Manager Responsibilities Marketing: DIY/Commercial Financial/Credit Management Operations Management Customer Service Merchandising Staff Management The Sherwin-Williams Company

The Sherwin-Williams Company Manage Your Career Promotions based on: Merit Demonstrated Performance Desire Achievement The Sherwin-Williams Company

The Sherwin-Williams Company Opportunity Over 90% promoted from within Jobs Hotline -- Computerized Job Posting System The Sherwin-Williams Company

The Sherwin-Williams Company Store Manager Business Generalist Entrepreneur Strategist Leader Sales Professional Marketer Coach Analyst Trouble Shooter Problem Solver Opportunity to manage a “Six Figure” Business The Sherwin-Williams Company

The Sherwin-Williams Company Benefits Standard Benefits: Group Life Insurance (non-contributory) Health Care -- includes Dental Short/Long-Term Disability Paid Vacations/Holidays Distinguishing Benefits: Stock Purchase Plan & 401(k) Savings (3 stock splits in last 13 years) Pension (non-contributory) Incentives/Recognition Programs Tuition Reimbursement The Sherwin-Williams Company

TO CONTACT US WWW.SHERWIN-WILLIAMS.COM T.KEVIN.RYAN@SHERWIN.COM JENNIFER.L.STOUT@SHERWIN.COM 317-594-0083 The Sherwin-Williams Company