Patient Access Forgotten user ID

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Presentation transcript:

Patient Access Forgotten user ID How to obtain your user ID if it has been lost or forgotten

Patient Access Forgotten user ID If you are trying to sign in to patient.emisacess.co.uk and have forgotten your user ID, first go to the website.

Patient Access Forgotten user ID On the right hand side, below the “password box you will see the below words. Click on the word user ID to continue.

Patient Access Forgotten user ID You will then be asked to key in the Surgeries post code. The post code for Danebridge is CW95HR, and click next

Patient Access Forgotten user ID If you see the below message please ensure you are keying in the correct post code with no full stops.

Patient Access Forgotten user ID You will then be asked to confirm your details and click next.

Patient Access Forgotten user ID If you see the below message please ensure your details are correct. This includes your E-mail address.

Patient Access Forgotten user ID You will then receive an E-mail reminding you of your User ID. This will be sent to the E-mail you provided at registration. If your E-mail has changed since you registered please contact the surgery for assistance. It is important to always inform the surgery of changes in your contact details.

Patient Access Forgotten user ID Remember! the staff have no access to your password and do not have access to your secret question answers. Please see our how to guide on forgotten password for more information. Patient access is not owned by the surgery and as such we are not responsible for any maintenance the website may require. For any further assistance please contact the surgery or see our other “how to” guides