June 15, 2018 - For Internal Clean Harbors Training Use Only - Company Confidential

Material and Supply Delivery Order People and Technology Creating a Better Environment 12-03-07

Expectations All orders created in advance of the scheduled service date. Default Branch based on generate location is applied. Job dates are edited to match the actual expected service date. Updates to orders are completed real time as service needs and scheduled date changes are identified. Order level Instructions are input on every sales order to define the scope and service needs of the customer. Supply only deliveries executed on Drum Milkruns. Logistics Workbench reviewed to validate accuracy of schedule. “Thank you for the opportunity to present to you today. During our meeting we would like to accomplish the following objectives…” [Now, state the objectives as outlined in your slide.]

Getting Started Access and Review Account Information through Beacon. The intention is for Beacon to be the main operating system from which to launch a variety of sales and service applications. Review and validate the following account information: Colink Corp Address and Alternate Addresses Contract linkage Drum Transportation Instructions: BILL and SCHD Restriction linkage Recovery Fee Set-up Click on Open Order Tab. Remember to review current open orders and manage details as needed to maintain clean order data. Initiate a new order by clicking Note: Drum trans/delivery charge invoicing is automated. Proper setup prior to order management is imperative.

Delivery Charges Supply delivery charges are based on generator milkrun trans. Pricing pulls for the biller based on current set up visible through the Drum Trans Tab in Beacon. Per Drum Pricing Type: minimum trans charge will pull as the delivery charge. Flat Rate Pricing Type: the flat rate charge will pull as the delivery charge. Stepped Pricing Type: the lowest stepped price will pull as the delivery charge. When no drum trans pricing exists, the delivery charge will be based on the per drum minimum gate rate for the milkrun zone of the generator. Create a Generator Company Level BILL instruction to define the delivery charge when the default pricing summarized above is not applicable.

Getting Started Continued Don’t forget to review account information and manage all open orders prior to starting any new sales orders.

Creating a New Order Select grouping “Sale of Products”. Choose the proper Job Type Validate the accuracy of the Order Branch. Note: Sales order branch defaults to the TS Branch related to the Milkrun Zone where the Generator resides.

Customer Purchase Order Information Obtaining accurate PO requirements and information is critical to ensuring timely payment of invoices. Validate current Rule Set up displayed. If inaccurate, immediately send the correct information to the Customer Procurement Manager. Input data as needed based on the rule. When an entry is required but the customer does not have the necessary information, enter PENDING.

Sales Order Master Page Add SCHD Instructions to every order CHI or Customer Trans and to define customer expectations. Validate EPA ID number and make corrections directly on the order. Update the Job Owner as needed when a Specialist is involved. Job Type should only be changed to Cancelled when the order is not to be used.

Sales Order Instructions Identify if Clean Harbors Delivery or Customer Pickup. When Clean Harbors Trans: Input Milkrun Number or Van when Dedicated Truck When CUST Pickup: enter expected location of customer pickup and date Enter time restrictions if applicable Include estimated quantity of drums when the order is incomplete  BILL Instructions can be added by changing the instruction type.

COD Billing Instructions Refer to Clean Harbors Policy and Procedure FN 12.0 for additional details. 15% price increase is required to be applied to all jobs for Customers with COD terms. Price increase can be either incorporated in their quoted/contract rates or itemized on an order by order basis. If the price increase has been incorporated into the quoted/contract prices a BILL instruction at the Company and/or Contract level must be entered. BILL instructions itemizing the charges used to calculate the COD amount are required on every COD order. Use the COD worksheet to estimate the proper charges for the job. COD worksheet must be scanned as a worksheet against the job.

Materials and Supplies Item List Define Expected Delivery Date. A default date will pull so it is important to check the date on every order. Default filter displays previously purchased items to allow efficient accurate processing. Input the quantity for each item then save the screen. If the item selected does not have a rate established in the STND Contract then SRP pricing will pull automatically. Material and Supply Items are immediately saved as billable detail lines on the order to ensure that all delivered items are invoiced. No worksheet entry required.

Sales Order Detail Page Material & Supply: Re-opens the Material and Supply pick list to add additional supplies. Packing List: Opens PDF Supply Packing list to be printed for drivers folder. Customer must sign and validate delivery of all supplies. Packing list must be scanned as a worksheet against the job. No direct worksheet entry required.

Conclusion All orders created in advance of the scheduled service date. Default Branch based on generate location is applied. Job dates are edited to match the actual expected service date. Updates to orders are completed real time as service needs and scheduled date changes are identified. Order level Instructions are input on every sales order to define the scope and service needs of the customer. Supply only deliveries executed on Drum Milkruns. Logistics Workbench reviewed to validate accuracy of schedule.