International Organizational Behavior Diya Das ddas@Bryant.edu Office Hours: 1-2pm Monday to Thursday

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Making It Overseas Why did Alan fail his assignment? What does it take to succeed in international assignments? What can firms do to make successful international managers? What can you do? How does this course fit in your scheme of things?

The Three Pillars to Building a Global Mind-Set Intellectual capital Psychological capital Social capital How can we build that? How can this course help?

What is Organizational Behavior? Why do we need to know that? How will this help me in my career?

Organizational Behavior A multidisciplinary field engaged in studying individuals, groups and organizational processes in order to understand human behavior within an organization Overall aim is to increase organizational effectiveness

Why Pay Attention to that? What predicts organizational success? How do we make people work? Human beings as the most unpredictable factor of production… Career derailment Cost of employees

Labor costs in European Countries

Some findings… Satisfaction leads to less employee turnover Perceived unfair treatment – leads to greater stealing and other negative behaviors at work Employees experiencing mistreatment are likely to fall sick Better employee perceptions lead to more profitability and productivity

How can we study human behavior? Research Methods: Experiments Surveys Field Studies Case Study Can we really understand and predict human behavior?

OB – Historical Approach Scientific management and Taylorism Hawthorne experiments Human Relations Contingency theory

Contemporary Concerns Dynamic organizations Global perspectives Diversity concerns Technological mediations Social Media Virtual work Health Communication Retention

Course Objectives Understand human behavior in organizations through an analysis of theories and real life cases; Develop and appreciation for differences in human motives, attitudes and behaviors in different parts of the world; Develop tools to manage employees in a global workplace, Develop deeper insights into individual skills and behaviors in order to manage one’s own career.

Course Methodology Case teaching Case discussions Inductive method of theorization

Grading Items Case Quizzes – 10 points. Conducted at the beginning of each class. Based on the facts of the case. Will drop lowest score Case Discussions – Led by teams. Teams will generate a class discussion. Identify important issues in case and provide recommendations. Group Project. Detailed instructions in Syllabus Final Exam Reflections Essay Class Contributions

Policies Breaks Attendance No Laptops or other equipment in class! Academic Integrity Participation

Making it International! Why do we study international organizational behavior?

Introductions Introduce yourself – name, background, global interests Tell us something why someone would want to be on a team with you?

Find your team members! Rules – 1. first person on your team: someone you have not been on a team with 2. Someone who you are not friends with 3. Someone you never sat next to in class and don’t know much about 4. Someone who you think is very different from you

Team Exercise: 2 truths and a lie! Find out what is true and what is a lie about each of your team members. I went to the United States for my undergraduate education I am a trained classical dancer I love seafood!

Case Assignment Case Discussion

Questions for tomorrow: Roaring Dragon Hotel, Tuesday January 10 What was HI trying to do in RDH? How did they try to achieve their aims? What went wrong in that? What should they have done different?