Coach/Mentoring Self-Assessment Presentation Barbara Bryant, Ethel Edwards, Sandra D. McBride, Lori Oakley EDL/531 January 19, 2015 Kanika White

Introduction Each team member completed the assessment activities that addressed the following: Ethical Reasoning Inventory How Much Empathy Do You Have? Listening Traps Positive Impression Assertiveness How Important Do You Make People Feel? After the results the team focused on mentoring/coaching strengths and weaknesses. Each team member then identified one goal that will facilitate development of one attribute of a coach or mentor.

Ethical Reasoning Inventory Barbara – 92 Sandra - 93 Ethel – 81 Lori – 92 Based on these results, our team finds collective strength in being aware of ethical issues and holding ethical awareness. Based on the results of the questionnaire, each member demonstrates a strong to average degree of ethical awareness. “You are a strongly ethical person who may take a little ribbing from coworkers for being too strait-laced or you have an average degree of ethical awareness, and therefore should become more sensitive to ethical issues” (Dubrin, 2005).

How Much Empathy Do You Have? Barbara - 9 Sandra - 8 Ethel - 8 Lori – 7 Collectively the team has an above average degree of empathy. Feeling and demonstrating empathy is an important trait of a coach or mentor. “Empathy is a skill that requires an individual in the shoes of others” (Dubrin, 2005).

Listening Traps Barbara – Mind Reader, Rehearser Sandra – Filterer, Identifier Ethel – Mind Reader Lori – Mind Reader, Rehearser, Identifier, and Placater The listening skills of the team varied. According to this questionnaire a few individuals were considered effective listeners. However, Lori was on the bridge of needing improvement on her listening skills. As a team, we all agreed that we could all use some work on our listening skills. As an active listener, the coach or mentor will be able to have a better relationship with the protégé making them feel important, “understood and respected” (Dubrin, 2005). Listening takes practice.

Positive Impression Collectively each team members frequency ratings were average to above average. The need for positive impression is important as a coach or mentor. “As a role model, you give your team members and persons you mentor a pattern of values and behaviors to emulate” (Dubrin, 2005). As a team we agreed that it is important to be a role model for the people around us and making a positive impression goes a long way.

Assertiveness Scale Barbara - 27 Sandra - 19 Ethel - 17 Lori – 15 Collectively the team rates assertive, non-assertive, and aggressive. The team identifies that assertiveness is a trait that coaches or mentors should exhibit. Lori who rated non-assertive, but boarder line assertive. She states, “While this is not a dominant strength for me, I believe that some of the questions I answered in a non-assertive way because of politeness or the fact that some things are not a priority for me because of time constraints such as returning something with a slight blemish. I believe I am able to confront a colleague when I need to but it is certainly not something that comes natural to me.” Barbara was considered aggressive. She stated that “It suggest that I am an aggressive person; and I feel that I am more of an assertive person in certain situations.”

How Important Do I Make People Feel? Barbara – 24 Sandra – 38 Ethel – 50 Lori – 43 Collectively the team makes others typically or moderately feel important. It is important for coaches and mentors to make their protégé feel important, in turn this will motivate and inspire. Exhibiting value is important for success.

Team Collection Strengths Needs Development Ethical Reasoning Empathy Positive Impression Assertive Listening Traps Making People Feel Important Balance Based on the results the team provided it is important to find balance in yourself as a coach or mentor. We agreed that when coaches or mentors become too biased or imbalanced, many loose focus on the needs of the protégé. Ethical reasoning, empathy, positive impression, assertiveness, listening, and making people feel important are the characteristics that a coach or mentor should mirror to provide a positive model for those around them.

Individual Goals Barbara – Build effective/active listening skills in order to be an effective coach/mentor Sandra – Motivate individuals through helping them recognize their strengths and learning from others. Ethel – Continue to make others feel important by exhibiting value in what they say or do. Lori – Build active listening skills in order to focus on understanding rather than listening to give an answer.

Conclusion The assessments conducted by each team member reflected on our habits as a coach/mentor. As a coach/mentor it is vital to develop a mindset of growth and development for our protégés, by exhibiting strength in the areas of: Ethical Reasoning Empathy Effective Listening Positive Impressions Assertiveness Making people feel important

Reference Dubrin, A.J. (2005). Coaching and mentoring skills; Upper Saddle River, NJ: Pearson Education.