Stop & Shop Distribution Center Freetown, MA Dan McKnight Hassan Abualola John Reardon Steven Quinn Michael Harris

Background Information Building Size Perishable Non – Perishable 214 Dock Doors 110 Deep Docks 84 Selection Aisles 1.3 M Sq. Ft. 488,000 Sq. Ft. 612, 000 Sq. Ft. 56,000 Reserve Pallet Positions 13,000 Selection Slots 77 Cranes

Background Information Overall Facts - 785 Trailers - 161 Tractors - Delivers 1700 loads per week - Drive over 300,000 miles per week - 98% on-time deliveries - 290 Union drivers - Services 5 states - 24/7 operation

Purpose of System - Allows Stop & Shop to compete with competitors Reduces costs Ensures on-time delivery - Automated system can easily overcome mistakes - Stores can obtain exact quantities of specific products

Hardware/Software Technology Corresponding Hardware EXE Desktop, Laptop Computers Vocollect Headset; Terminal; HK Automated Cranes Blue Sky

Capabilities of Software Program Functions EXE – Drives All Applications – Delivers Distribution Assignments to Vocollect system – Used as Database for Inventory and Delivery Orders Vocollect – Voice Selection System – Relays Specific Instructions to Employees HK – Controls Cranes Blue Sky – Oversees and Controls Other Software – Allows Data to be Placed into System

System Hierarchy Structure for Store Delivery Process

Distribution System Process Receiving an Assignment - Vocollect is given assignment by EXE software - Vocollect system tells employee which aisle to go to - Employee looks for Pick Slot Label. - Vocollect system tells employee how much of each product to take

Distribution System Process Placing Pallets on Trailers - Pallet Destination summary has bay location printed on it - Employee drops off his pallet at the correct bay - Pallet is either placed right into the truck, or “staged” across from the bay. - A Dockman then loads all pallets outside the bay into the truck when ready.

Distribution System Process Placing Pallets on Trailers (continued) - If all the pallets are in the correct bay, supervisor then removes the bay’s diagram diagram explains where pallets are being shipped - Shipping office clerk faxes diagram to the transportation department - Transportation department sends for a driver to come and retrieve trailer  

Distribution System Process Filling Empty Pallets - Vocollect informs HK system of empty pallet - HK system tells crane to fill empty pallet - Crane removes empty pallet and stores it in pallet collector - Crane finds oldest pallet that is stored in reserve; crane puts this pallet in the place of the empty pallet  

Benefits of System - Efficiency Reduces operating costs Allows stores to easily customize orders