Diamond Surpreme Team Unit OCT 2012 NEWSLETTER written by: SD Juliana Aw, Hp: 9688 1798, Email julianaaw@gmail.com Find me on facebook: julianaaw@hotmail.com Dearest Team Members Christmas is coming! I’m so excited! Later I will share with you how we can get more sales during Xmas time! I’m so proud of Cassandra and Joey as they are running to complete their RJU challenge, let’s pray for them. New Consultants please remember to visit my blog: http://fromjulianadesk.wordpress.com. Password is diamond. Please download things you required to learn – skincare script, things you required for classes, etc. Our Sept seminar just ended, I was crowned Queen of Sales (for Sales Director category across Mary Kay Malaysia & Singapore! There were about 150 directors across Malaysia & Singapore and I beat them to it! It goes to show that if you do your own classes, you will get rewarded too! Do you want to know how I started? I am a very shy person hence I do mass email. I will redraft the email that my SD Leslyn gave me and sent email to companies that I found on jobscentral or any other job website. I emailed directly to the HR contacts to ask them whether they are interested for me to groom their frontliners/ staff. And if they are keen, I will meet up with them to discuss further on the arrangement. I will also call them to make sure that they received my email and then follow up with them.

When you got their approval, then meet them up and discuss the flow of the skincare class and always throw in free basic makeup tutorial so that they will be most keen to bring you in (Please make sure you have all the makeup items). Always reward the organiser a “big” gift so that you can show it off among the participants at the workshop. Tip – please keep all free gifts from Mary Kay Ladder of Success or Monthly bonus or NCBs so that you can reward your hostess/organiser. When you go to meet the Organiser, please make sure you wear full makeup and dress like a Make up Trainer. I could go together with you and you can see how I do my presentation. For your own class, please make sure you keep a BEFORE and AFTER picture of yourself, just for their info ( you can show to some of them during your personal class). Here’s me before & after: In my next newsletter, I wil share with you how I find customers…… Love Juliana BEFORE AFTER

Here’s my recipes for success to be Queen of Sales for Sales Director category : I love money hence I do 5 skincare classes every week and at least 20 followups every week Every quarter I aim to achieve ladder of success Emerald achiever! Find hostess and Pamper your hostess well, I am very generous in giving gifts I do followups every 2 weeks for new customers to ensure that they start to use the products and if they have questions about the products. In two months time I will meet them to examine or to analyse their skins for improvement. Always develop happy customers, if they need you, please go and see them immediately. Most importantly, please keep your skincare classes within 90 mins. I Do not do hard selling, I only recommend base on their needs. Image is the key as we are the ambassador of Mary Kay

Not just the outer image, you must improve on your inner image like how you talk to people, how you react to circumstances, social etiquette. My goal for next seminar is to become Queen of Sharing, and produce 20 Sales Director in my unit and be a National Sales Director by Dec 2013. Diamond Supreme team members, I must do it because I can do it! And I believe we can do it together! Btw, I have my own blog: http://fromjulianadesk.wordpress.com Read all about it….. :P

“It happened to me!”

More gifts galore from MK! Crown, jewelry, bumble bees, Bar Pin!

“It could happen to you too! Just believe!”

Queen of Sales (SEP 2012) Joey Song (2182 PSP)

RECOGNITION BOARD QUEEN OF SALES (TOP TEN) 2) Natalie Koh (1557 PSP) 3) Rosalind Lim 4) Jesse Tay (996PSP) 8) Pearl Rondon (601 PSP) 5) Fatonah (918 PSP) 9) Cindy Lam (565 PSP) 6) Ong Chew Peng (785 PSP) 10) Angel (502 PSP) 7) YAN YAN (624 PSP)

LAST MONTH to AIM FOR FREE RED JACKET worth $60 LAST MONTH to AIM FOR FREE RED JACKET worth $60! Read Applause Sept issue (Promo till 31 Oct 2012)

DIAMOND SURPREME TEAM Oct/ Nov CLASSES UNIT MEETING SCHEDULE Take note: October Classes (1130am) 7 Oct – RECOGNITION DAY Plus Basic skincare & basic makeup tutorial 14 Oct – Microdermbrasion with Timewise REGENA FIRM For Face & EYEs 21 Oct – Smokey Grey Eyes tutorial 28 Oct – How to be Sales Director training Company’s event (10am to 6pm) ESRS – 12 & 13 Oct Red Jacket – 12 & 13 Oct Chinese ESRS – 19 & 20 Oct ESRS – 9 & 10 Nov 2012

NOVEMBER new updates From November onwards, my unit meeting will include open classes too : Outline(we will be at main room and if not it will be room 1 incase main room taken) 1st Friday of the mth - Open skincare classes and Recognition! You can bring guests! If you bring guests, u will get a sample pack from me - 6 packs of Timewise night solution & day solution or 6 packs of Mask 2 2nd Friday of the mth - Fabulous Friday - Color analysis / Open class. Recruit 1 bc this Fabulous Friday and if he or she activate min 150 psp, you get a R & R worth $8 from me! 3rd Friday of the mth - unit meeting - How to team build or if you want to discuss ideas with me :) My time for u all. 4th Friday of the mth - party (food and fun) open class - Make Me Gorgeous! I will open up Make Me Gorgeous facebook page for our group and our customers, so we do a before and after pix. We will reward the Best Dressed Consultant & Best "Makeup" artistry customer on that day! Gifts are sponsored by me :)

Debrief for all Consultants/ Every Sunday 1130am (October) at Intl Plaza Every Sunday at 1130am it’s our skincare/makeup open class. You can bring your guests, however you are required to bring your own products for your guests. After the whole skincare class, let’s sit down together and do debrief. As you can see from the above flow of the class, there are 3 parts. To all New Consultants, please memorise the following when you attend my classes: For first class, memorise what I did for part 1. Then when you come for the second class, memorise what I did for part 2 and then when you come for third class, memorise what I did for part 3. During the classes, you can record or video taped me during the classes. This business is all about duplicating . Just duplicate what I did. And treat all your guests with the “Make me Feel Important” attitude. Tell me also your learning key points and what can you improve from there. Challenge for all Consultants (1 Sept to 30 Oct 2012)– If you feel that you are ready, call me to observe your classes. Consultants who conduct at least 3 classes, will get a special gift from me!  SMS me at 96881798 when you have finished conducting 3 classes!

This Oct, New Recruits to join at $100 (lots of updated training materials) More info found in APPLAUSE. This Jan 2013, will be $105

NEW LTD EDITION MAKEUP LAUNCH!

Timewise Regena Firm (New collection! New promotion! Check it out!)

AIM FOR SELLING CHALLENGE! Win designer Coach Bags worth $600 and above!)

LADDER OF SUCCESS 2nd QUARTER Oct to Dec 2012 CHALLENGE for Diamond Unit

Welcome back Program (Check Applause for more details)

Now its your turn to share it with everyone you know. Remember the 1st time how Mary Kay products felt on your face and someone shared it with you? Now its your turn to share it with everyone you know. “Most people live and die with their music still unplayed. They never dare to try.” ― Mary Kay Ash

HOW TO BUILD YOUR TEAM, BUILD YOUR BUSINESS? Building your team (recruiting)= Expand Yr Income HOW TO BUILD YOUR TEAM, BUILD YOUR BUSINESS?

Bridal Fairs New brides make good recruits because they are going through major change in their life. SD Liana, 1/2 to 1/3 of her recruits last year came from brides. Do the bride first along with maybe her mother and her maid of honor. Then go back and do demos with the bridesmaids another day. This will keep you from being there all day. Bazaar/ Booth Fairs • Community day, church functions, look in the newspaper craft fairs etc. • Call them and get a table. It could cost anywhere from free up to about $30.00. Referrals • Never be shy to ask for referrals.. Try this” I really need this job very much, can you refer 3 friends to me. I will give u a gift!” • Men….such as real estate execs, or insurance agents who are always meeting sharp women. Try asking them for help too.

PAMPER SESSIONS • People who work in the healthcare industry, are usually overworked and underpaid. The person in charge is always looking for ways to pamper their staff which won't take a big bite out of their budget. • Do a luxurious hand treatment and have books and samples if they would like something. Have the clients fill out the cards for a free beauty hands-on with you. • Bring a sample hand cream for everyone. • When applying the satin hand treatment really massage their hands and this gives you a brief moment to talk to each person.

Moms/Women’s Groups (Mothers of Preschoolers, Moms of Twins, Women’s Ministries, etc) • Offer to do a small presentation (if you are at their function, do on-the-spot mini facials) • Have samples to pass around, attached to your business card Professional Before & After Photos Tip: Compile a purse-sized one to show potential prospects • To take a Before Shot: Have the model stand in front of a WHITE wall, with a WHITE towel draped around them, then photograph with them NOT smiling • To take an After Shot: Have the model wear a bright blouse and/or a colorful scarf and fluff their hair. Then photograph them WITH a smile .