Express Email Customer Emails in seconds that read like a Reasonable Effort went into generating them.

Slides:



Advertisements
Similar presentations
Online Tuition Fee Amendment Requests. Actioning a Tuition Fee Amendment To action a tuition fee amendment request you need to use the ‘Online Withdrawal.
Advertisements

What's New in the CVS-EEP Entry Tool This document points out some the new features and improvements we've made in recent versions. version by Michael.
1 of 2 This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. © 2007 Microsoft Corporation.
1 of 3 This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. © 2007 Microsoft Corporation.
MS Outlook ® OWA (Outlook Web Version) Created by: Patricia Cerio Software Training Specialist Mohawk Regional Information Center
Three steps to sell Office Always ask every customer the following questions to get them interested in buying Office: Did you know that Office.
Microsoft Outlook 2007 Basics Distance Learning (860) 343 – 5756 Chapman 633/632 Middlesex Community College Visit
TIMES 3 Technological Integrations in Mathematical Environments and Studies Jacksonville State University 2010.
Just as there are many human languages, there are many computer programming languages that can be used to develop software. Some are named after people,
Lecturer: Gareth Jones Class 6: Routine Business Messages.
 In businesses if you need to send an and don’t want to have to type their over and over again. Using contacts is quick and simple. All you.
OFFICE OF INFORMATION TECHNOLOGY Frevvo Training MIDDLEWARE AND HIGH PERFORMANCE COMPUTING OFFICE OF INFORMATION TECHNOLOGY, ENTERPRISE SYSTEMS FLORIDA.
1 of 3 Microsoft ® Office Communicator 2007 can help you perform a wide range of tasks including secure Instant Messaging (IM). With its rich collaboration.
Transitioning from Groupwise to Exchange. Web Login 1.Open a web browser and type in mail.brcsd.org or follow the link from the website. 2.Select the.
TOOLS TO HELP US COMMUNICATE MORE EFFECTIVELY TOGETHER.
NIAAA Section 508 Coordinator
Please put the title here
Please put the title here
Please log on a computer Open the web and then Open four tabs…
Online Matching System
6/11/2018 4:36 AM Services Course Outlook Live Participant Guide
QDE FORMS (Quick Data Entry)
Application Vendor Tool Kit
Outstanding ROI that keeps on growing
FormTrap QDE (Quick Data Entry).
A Text-Based Application runs your company very successfully, BUT
Spooler Version of QDE (Quick Data Entry)
Please DO View the product PowerPoints
Stuck with old technology
barcodes Make these simply, in the same always-running system
QDE Invoice.
FormTrap Quotation Your first decision is whether to issue the quote
How the FormTrap Server Works
Header is variable size because of …
QAD Data?? We’ve been dealing with it since 1998, have more than 100 sites and handle it BRILLIANTLY.
Gmail Tech Support Phone Number. Why Your Gmail Account Not Working? If your Gmail Customer Support account is not working, you may be.
Please put the title here
SOLAR OPEN HOUSE PLEASE JOIN ME FOR MY
Librarian: Ms. Bacon Library Assistant: Ms. Kruper
to the Fort Worth Chamber’s Member Information Center
Librarian: Ms. Bacon Library Assistant: Ms. Kruper
Hearth Bulk System Divisional Secretaries Briefing 2011.
FormTrap Letter Writing.
QAD Data?? We’ve been dealing with it since 1998, have more than 100 sites and handle it BRILLIANTLY.
Google Docs and SAMR Model
Application Vendor Tool Kit
AS/400 runs your data, BUT the OUTPUT looks absolutely
Ask Listen Do Space for your logo here
Back to School - Again 10/13/2018 District I/II Fall Meeting 2018
FormTrap Invoice (Original for Mayne Pharma) Made generic and available where you approve of / like this format invoice.
EXPRESS.
TEMPLATE INSTRUCTIONS Please use these instructions
TEMPLATE INSTRUCTIONS Please use these instructions
Company Name Your Logo Here Company Phone
YOUR LOGO HERE COMPANY COMPANY PHONE
Company Name Company Phone Your Logo Here
TEMPLATE INSTRUCTIONS Please use these instructions
Outlook Getting Started.
Stuck with old technology
QDE Purchase Order.
Stand-Alone Quick Data Entry QDE
COMPANY PHONE YOUR LOGO HERE COMPANY
COMPANY NAME YOUR LOGO HERE COMPANY PHONE
YOUR LOGO HERE COMPANY COMPANY PHONE
Terms and Conditions Pages
COMPANY NAME COMPANY PHONE YOUR LOGO HERE
YOUR COMPANY NAME | COMPANY PHONE YOUR COMPANY NAME | COMPANY PHONE
YOUR LOGO HERE COMPANY COMPANY PHONE
FTForm Plus QDE Form Designer
WELCOME TO FASTalk! NOTE: Speaker notes are included with suggestions.
Presentation transcript:

Express Email Customer Emails in seconds that read like a Reasonable Effort went into generating them

The Ugly … It’s R&B’s standard reply. It may be what you do too. It takes EFFORT to reply, which for them is not ECONOMIC (which is why it is so awful)

Actual, exact copy of an Email from Just this … … and this are original Actual, exact copy of an Email from R&B …

Nothing here addresses the SPECIFICS nor the CAUSE … This gives me no SATISFACTION… … this is MOST UNLIKELY to happen.

The Good … It used to take EFFORT to reply, but no more The Good … It used to take EFFORT to reply, but no more ... Now we can respond PROPERLY and SELL in seconds ...

FormTrap QDE (Quick Data Entry) used to reply … Copy and Paste Email … Key or C&P this … Select one … Select one (or write your own) … select one. Repeat until all paragraphs required have been selected, tick this to finish …

Check this and send, this can be saved as the archive copy AUTOMATICALLY … as does this This is a “canned” paragraph … this too, BUT it address the ISSUE This is a Keyed paragraph This is a “canned” paragraph I’m now LIKELY to do this Vindicated, my “bitch” has been addressed, I feel happy …

For an even bigger impact, enter this instead … This time we keyed 20 to Gift Voucher … … and included two different “one-touch” data-carrying paragraphs … ` I’ll be back … … which just about guarantees conversion from an unhappy customer to one who will try us once more.

How much EFFORT does it take … … well, much less than you’d believe …

Copy and Paste Email … Key or C&P this … Select one … … 10% of cases?? Substitute your own figure … … select one. … ?? % of cases??

Keystrokes 2 x Copy & Paste 2 x Select from List … Press

Select from List, press times no. of paragraphs … … 10% of cases?? Substitute your own figure … tick this and press to finish …

Keystrokes 5 x Select from List, tick this to finish …

… and to finish …

You can still edit here … This shows the Outlook draft Email Press this and Send You can still edit here …

… and it really is that Simple … … and this starts the next email reply … and it really is that Simple …

(AUD $220 incl. GST/computer/year) … and the Cost … $150 per computer, per year (AUD $220 incl. GST/computer/year)

You can do these too … Promote products, events, deals, political views, positions, charities, etc. Respond to customer complaints, praise, observations, suggestions, etc. Suggest and Advise actions, fixes, new features, directions, activities, etc. Email Express is a universal business tool

… one last example… FormTrap Solutions using Email Express to distribute software (and we have over 30 different distributions)

Key these … Select this … Select this … … tick this … … and this, and … … key these ... … and we’re done Press Next

These are from keyed/selected values Outlook finds this These are from keyed/selected values … and you can still amend, restructure and personalize the output prior to pressing Send All of the rest, including body text, title, phone and email are from lookups

… like to try this, at zero for THREE months… Send an Email to Sales@FormTrap.com containing just: We’ll do the rest … Limit, first 100 requests, preference to those current on FormTrap Support

Press these --- for other things you can do with the SAME package QDE stand alone (printed or PDF documents) The FormTrap Family of Products QDE for Barcode printing QDE with FormTrap Server

Sales@FormTrap.com Support@FormTrap.com +61 2 8303 2400 Call or Email us … Sales@FormTrap.com Support@FormTrap.com +61 2 8303 2400