What Makes Effective Managers?

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Presentation transcript:

What Makes Effective Managers? Key management skills Technical skill A special skill needed to accomplish a specialized activity Conceptual skill The ability to think in abstract terms Interpersonal skill The ability to deal effectively with other people Copyright © Cengage Learning. All rights reserved.

What Makes Effective Managers? (cont’d) Managerial roles Decisional roles Involve various aspects of management decision making Entrepreneur, disturbance handler, resource allocator, negotiator Interpersonal roles The manager deals with people Figurehead, liaison, leader Informational roles A manager either gathers or provides information Monitor, disseminator, spokesperson Copyright © Cengage Learning. All rights reserved.

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