Implications of Multiple Invoice Submission

Objectives To ensure Swift and Accurate Processing of Invoices. To ensure ONTIME PAYMENTS. HP Restricted

Repercussions of dual submission of invoices both through OB10 and Paper Invoices Submission of invoices both through OB10 as well as Paper copies results in increased cost.---Invoicing fees through OB10 and the expenditure involved in stationary, printing and postage of invoices. Receipt of invoices through OB10 as well as paper copies results in increased work—Leads to Additional Research to avoid the chance of Duplicate Payments. This additional research may Delay payments leading to Late Payment of invoices. This involves the risk of Duplicate Payments. The Duplicate Payments, if any, may lead to confusions and disputes--Refund of checks, issue of credit notes, stop payment requests. HP Restricted

Need Assistance ?

United States of America Issues with OB10? For any issues with OB10 registration you can contact OB10 support at the numbers mentioned below. For any OB10 invoice submission issues, Please contact OB10 Support by logging a support ticket through the URL www.ob10.com/support/ . Refer the OB10 Ticketing guide under the OB10 support option for the steps on how to raise a ticket with OB10. Country Contact Numbers Australia +61 1800 035 399 Belgium +32 (0)24 031 012 Canada +1 (770) 698-1420 France  +33 (0)1707 081 09 Germany +49 (0)69 2222 20293 Italy +39 02360 06341 Malaysia +60 1800 813 158 Netherlands +31 (0)207 121 386 New Zealand +64 (0)800 448 121 Portugal +351 800 814 549 Republic of Ireland +353 (0)1 247 7710 Singapore +65 800 120 4757 Spain +34 914 141 473 Sweden +46 (0)85 057 8454 United Kingdom +44 (0)870 165 7430 United States of America HP Restricted

Payment/Invoice related queries For any payment related issues or queries relating to invoice status, kindly ensure that you check your invoices first on our HP AP Online tool. If your invoice is missing or have further questions about your invoice then proceed to work with our HP Customer Response Center at: Phone - 1-800-325-5372, preceded by your country code available on the AT&T website: http://www.business.att.com/bt/international_dialing.jsp HP Restricted