Welcome and Introduction of Speakers Fordingbridge Surgery Michelle Raymond-Practice Manager Kirsten Statham – Advanced Nurse Practitioner

Talking to Schools Empowering parents to make confident decisions about their children’s health

What is the same day service? Who are the team? When can it be accessed? /what hours? How does it work? When is it appropriate to use the service?

Wessex healthier together- Core Principles Parents feel empowered about whether and when they need to seek the advice of a healthcare professional. Parents are clearly signposted to appropriate healthcare services when required. At every point of contact, the healthcare practitioner (doctor, nurse, paramedic, pharmacist) should have a clear understanding of the limits of their own competence and when and where to seek guidance. Parents should receive consistent and appropriate advice across the whole urgent care system. Standardisation of local referral pathways and clinical guidelines across the whole acute care system, which are understood by all healthcare practitioners. Effective communication and information sharing between healthcare practitioners and services across the whole acute care system should be in place.

Overview of Wessex Healthier Together webpage General advice for parents Up to date clinical guidelines Easy to follow checklists Downloadable and printable resources Disease or symptom specific advice Safety netting advice

Parents Protect your baby in pregnancy Is your baby OK? Keeping your child safe and healthy Worried your child is unwell? Child unwell? Who should you speak to? Need info on your child's medication? Should your child go to nursery / school today? Concerned about your child's mental health?

Worried about your child? High Temperature/Fever Does my child have meningitis? Breathing difficulties and wheeze Cough and cold Sore throat Earache Diarrhoea and vomiting Tummy ache Rashes in babies and children Common infections (chickenpox, slapped cheek disease, whooping cough) Head injury Struggling with asthma, eczema or allergies?

Example

What next? Is it safe and appropriate to manage at home? Do you need urgent advice from a clinician? Speak to the same day service team who will advise over the phone or arrange to see your child the same day

Useful websites for parents http://www.what0-18.nhs.uk/ www.patient.co.uk/ Thankyou for listening- Q and A