CRIP ENHANCEMENTS
IMPROVED ADMINISTRATIVE/USER EXPERIENCE Browser friendly and mobile accessibility: New platform to accommodate web browsers that include Internet Explorer 8 - 11, Chrome & Firefox and mobile devices
CRIP ADMINISTRATOR ADVANCEMENTS When administrators add new users to the system the users will receive an email with their login credentials. REP Administrators have the capability to access information from multiple affiliated DUNS numbers using the same login credentials and assigning users access to multiple affiliated DUNS. Administrators have the ability to delete users. Administrators can run a report to view all users affiliated with the same DUNS. Administrators can run a report to see Safety Nets submitted by all users.
PASSWORD AUTOMATION Users can reset their own passwords by clicking “Forgot Password” and answering security questions set by the user.
“OFFICIAL” METER TEST INFORMATION
NEW REPORTING REP Administrators and users can review reports including the following: Switch Holds and Critical Care
IMPORTANT LINKS
SAFETY NET FUNCTIONALITY Users can submit safety nets to the Oncor Contact Center directly from CRIP
OVERVIEW - CRIP ENHANCEMENTS CRIP Enhancements include: Improved Administrative/User Experience Administrator advancements Password Automation Official “Meter Test Information” New Reporting Important Links Safety Net Functionality New platform to accommodate web browsers that include Internet Explorer 8 - 11, Chrome & Firefox.
Questions? Thank You!