Content Management New Web
Homepage Content Editing Process Request to Web Team Web Team works with the requestor on images and messaging and Publishes Live on ATCC.org
Product Content Editing Process SME gives Technical Writer information Technical Writer Enters, Reviews, and Edits Product Information Web Team Reviews for Style, Formatting, and Grammar and Publishes Live on ATCC.org Edits Needed
Non-Product Content Editing Process Content Contributor Enters Changes to Page(s) with Sitecore Director, Marketing Content & Communications Approval Web Reviews for Style, Formatting, and Grammar and Publishes Live on ATCC.org Edits Needed
New Functionality or New Page Types Request to Web Team for New Page Type, Section, or Functionality Web Team completes or works with vendor to complete request Content Contributor Enters Information onto Page(s) with Sitecore Director, Marketing Content & Communications Approval Web Team Reviews for Style, Formatting, and Grammar and Publishes* Live on ATCC.org Edits Needed
Web Team Admins, Content Contributors, and Publishers Template Adjustments & Functionality Graphic Design Homepage Content LGC Content / Price List Maintenance Training Content Contributors, Customer Service, etc. Assist with entering / editing content Creating Short URLs Search Engine Rules (Endeca) & Web Taxonomy Management Requirements for Future Releases Website Usability Oversee Web Vendors 3PC & NTT (Hosting is handled by Michelle Skewes (IT))
Content Editing Permissions Read Edit Non-Product Content Edit Product Content FAQs (Edit & Publish) Publish Content Template Changes Create New Sections Homepage Edits Web Account Info/ Password Reset Web Staff x Marketing Staff Technical Writers Customer Service Technical Service