CS Manoj Kapoor Director Kapgrow Corporate Advisory Services Pvt. Ltd. Leadership & Team Work CS Manoj Kapoor Director Kapgrow Corporate Advisory Services Pvt. Ltd. We inspire growth Kapgrow Corporate Advisory Services Private Limited

What it takes to be a leader? Trust your subordinates – you can’t expect them to go all out for you if they think you don’t believe in them Develop a vision – people want to follow someone who knows where he or she is going Keep your cool – the best leaders show their mettle under fire Encourage risk – nothing demoralizes the troops like knowing the slightest failure could jeopardize their entire effort We inspire growth Kapgrow Corporate Advisory Services Private Limited

What it takes to be a leader? Be an expert – from boardroom to mailroom, everyone should understand that you know what you’re talking about Invite dissent – your people aren’t giving you their best … if they are afraid to speak up Simplify – you need to see the big picture in order to set a course, communicate it, and maintain it We inspire growth Kapgrow Corporate Advisory Services Private Limited

We inspire growth Roles of a Leader RR Kapgrow Corporate Advisory Services Private Limited

We inspire growth Kapgrow Corporate Advisory Services Private Limited

The beauty of empowering others is that your own power does not get diminished in the process We inspire growth Kapgrow Corporate Advisory Services Private Limited

WHY TO BECOME A TEAM MEMBER? Divided responsibility Team spirit Combination of strengths We inspire growth Kapgrow Corporate Advisory Services Private Limited

WHY TO BECOME A TEAM MEMBER? More inputs means Better Ideas & Decisions Involvement of everyone Widened circle of communication We inspire growth Kapgrow Corporate Advisory Services Private Limited

WHY TO BECOME A TEAM MEMBER? Sense of security Development of interpersonal relationships Better results in terms of productivity & efficiency We inspire growth Kapgrow Corporate Advisory Services Private Limited

High performance Teams share these emotions Inclusion – support, appreciation and involvement in decision making. Pride – looking forward to work Devotion – Responsibilities, personal sacrifices Dedication – teaching skills down the line Trust – No finger pointing, blame game We inspire growth Kapgrow Corporate Advisory Services Private Limited

ATTRIBUTES OF A GOOD TEAM MEMBER Cooperative Sharing Information and Ideas Good communicator Patient Honest Effective conflict handler Admit own mistakes Open to new Ideas/change We inspire growth Kapgrow Corporate Advisory Services Private Limited

Leader defines the culture A leader defines the culture of an organization. All the employees would follow what their leaders do. If you admit your mistakes openly, they do the same. If you are soft spoken and respect them, they do the same. If you follow protocols, they do the same. We inspire growth Kapgrow Corporate Advisory Services Private Limited

Leader defines the culture If you insist on teamwork, they work as a team If you encourage blame game, they do it If you do not accept nonsense, they stop it If you appreciate performers, they work well If you are systematic, they follow deadlines In a nutshell, the culture and the way things are done begin with the leader. “WALK THE TALK” We inspire growth Kapgrow Corporate Advisory Services Private Limited

It’s All About ATTITUDE! Working with Difficult People 8/20/02 It’s All About ATTITUDE! You are not going to change THE TEAM. You will have to work with THEM. You are the one who can make the change. Make it happen! Be Positive Give support where needed. Be an information broker. Learn to keep it light. Don’t forget to smile. Three kinds of people -- People who make it happen People who watch it happen People who wonder what happened View the people you encounter as your customers. They don’t think they are being unreasonable. They feel they have right to their opinions. They don’t have to change. They expect you to change. We inspire growth Kapgrow Corporate Advisory Services Private Limited STC Orange County Chapter presented by Deirdre A. Murr

We inspire growth Manoj Kapoor Director Kapgrow Corporate Advisory Services Private Limited E-69, Lajpat Nagar-1, New Delhi-110024 Tele fax: 011- 40553774 e-mail: manoj.kapoor@kapgrow.com Mobile: 9810270880, 9810270480 We inspire growth Kapgrow Corporate Advisory Services Private Limited