Childcare Concepts Special Presentation Palma Varsamas | Nick Cantor Effective management of childcare payments in an ever changing business landscape

Introduction & Overview Ezidebit – An Overview History of Ezidebit in Childcare Learnings + Known Challenges Current Payment Trends Ezidebit Cloud Based Solutions Security, Compliance & Governance Q & A

Childcare payments in the Cloud. Established in 1998 Australia’s Leader in Cloud Based Recurring Payments Acquisition by Global Payments Inc. 2014 Ezidebit - 45 Million Transactions - 4.9 Billion Dollars Global Payments 11 Billion Transactions 55 Billion Dollars Market Analysis In the market, best practice implementations usually involve a Website, Client  Management Software, and Ezidebit’s cloud payments. All three play an important part in a customer’s payment experience. In Australia and New Zealand, the dominant and preferred recurring payment method uses scheduled payment(s) from either bank account or credit card, processed with a batch asynchronous approach (rather than real-time). Integrations include “The Big 4”

Contribution In Childcare 65% + Australia/New Zealand Childcare Centres Collecting fees for 6000+ Centres Centre Specific Value Chain delivering Efficiency Productivity Cashflow Market Analysis In the market, best practice implementations usually involve a Website, Client  Management Software, and Ezidebit’s cloud payments. All three play an important part in a customer’s payment experience. In Australia and New Zealand, the dominant and preferred recurring payment method uses scheduled payment(s) from either bank account or credit card, processed with a batch asynchronous approach (rather than real-time). Integrations include “The Big 4”

Initial considerations for enterprise marketing Learnings + Known Artefacts Initial considerations for enterprise marketing

Learnings– Known - Artefacts SPEED TO PAYMENT Getting Paid on Time PAYMENT SUCCESS Reducing arrears P & L Increasing Cashflow CUSTOMER EXPERIENCE Challenging conversations with late payers SECURITY Ensuring payment collection is secure and compliant RESOURCING Time spent on manual reconciliation

3 drivers of change in Childcare Childcare not impervious to macro Government reforms 2020 outlook shows Increased demand and double-digit growth Legislative change is set to further disrupt the industry in 2018 * 96% of payments collected on time

Initial considerations for enterprise marketing Cloud Based Solutions Initial considerations for enterprise marketing

Childcare Centric Payment Solutions Direct Debit Bank Account Direct Debit Credit Card BPay Real Time Credit Card eCommerce A singular payment platform enables a first class experience for Parents, Reduces arrears and give your staff more time

Initial considerations for enterprise marketing Security + Compliance Initial considerations for enterprise marketing

Security + Compliance Security & Compliance - A critical part of fee collection Markets Now Outsourcing Liability Licensed by ASIC with AFSL PCI-DSS Level 1 Payments Card Industry Data Security Storage Australia’s only 3rd party with PCI Level 1 + AFSL

Q&A – Discussion