Title: IT Best Practices with RescueNet Presenter: Mary Monroe – ZOLL Implementation Engineer

Agenda System Maintenance Network Configuration Maintenance Windows Backups Reorganize/Reindex Clean up before and after Migrations and Upgrades, Archiving, and Replication Network Configuration VLANs and Subnetting Quality of Service (QOS)

System Maintenance Maintenance Windows Schedule Them, Keep Them Apply Updates Test Restore a Backup Clean up SQL Logs Reboot Servers Run Diagnostics

System Maintenance Backup your data! Make sure you can restore it! You should perform test restores on a regular basis. Backup Types SQL 3rd Party w/SQL Agents Snapshot/Checkpoints

System Maintenance Rebuild Index Reorganize Index Weekly / Monthly Reorganize Index Online vs Offline ePCR Purge Jobs – (Resource Intensive) Purge Field Data Synch Packages Purge Code Review Card Files Disabled by default Start and watch Transaction Logs Reindex and Shrink the database after

System Maintenance Who doesn’t want to start out with a clean system?

System Maintenance Clean up before and after Archiving RNDB RNDB w/ePCR Reindex RCSQL prior to Archival Enable Purge Jobs / Run to completion -Purge Field Data Synch Packages -Purge Code Review Card Files Shrink the RCSQL database Reindex after initial Archival push Reorganize Production weekly afterward (Optional) Reorganize of Archive if you have a lot of activity.

System Maintenance Clean up before and after Replication RNDB RNDB w/ePCR Reindex RCSQL prior to Replication Enable Purge Jobs / Run to completion -Purge Field Data Synch Packages -Purge Code Review Card Files Shrink the RCSQL database Reorganize Production weekly afterward

System Maintenance Clean up before and after Migration RNDB RNDB w/ePCR Reindex RCSQL prior to Migration Enable Purge Jobs / Run to completion -Purge Field Data Synch Packages -Purge Code Review Card Files Shrink the RCSQL database Reindex after initial Migration push Reorganize Production weekly afterward

Network Configuration Traffic Troubles?

Network Configuration Traffic Types Server to Server Server to Storage Client to Server VOIP Personal Devices (Cell Phones and Tablets)

Network Configuration

Network Configuration VLANs Names for the subnets Servers Storage Clients Subnets Network Addresses that correspond to the VLANs 192.168.60.x = Servers 192.168.50.x = Storage 192.168.20.x = Clients

Network Configuration SOHO Switch

Network Configuration Enterprise Switch

Network Configuration Fully Redundant Stack 10gb Backplane

Network Configuration Segregated Network

Network Configuration Quality of Service (QOS) Gives administrators control over network resources Ensures that time-sensitive and mission-critical applications have the resources they require, while allowing other applications access to the network. Improves user experience. Reduces costs by using existing resources efficiently, thereby delaying or reducing the need for expansion or upgrades.

Network Configuration VOIP Reserved bandwidth VLAN Separate physical network Server/PBX Switches Cable plant

Q&A