Support, Training & Localization Roadshows 2017 Support, Training & Localization

Online Services User Assistance Downloads Forum Warehouse Trimble Identity Invited into your Organization’s Tekla Account https://account.tekla.com/login/ tekla.support.us@trimble.com Public ON Maintenance User Assistance Downloads Forum Warehouse Model Sharing $ Tekla Account/Trimble Identity isn’t enough Must be part of your company’s Tekla Account

Technical Support

Contacting our Helpdesk Need Help? Email us (tekla.support.us@trimble.com) Call us (1-877-835-5265 ext 1) Do NOT use the Support tool Case # (ex. CAS-12345-A6B7C8) No case number = something went wrong Try again Our goal is to answer all your questions Expect to receive an email receipt 10-15 minutes after you contact us via email It may take longer for you to receive your voice message email receipt depending on the time of day your message was recorded. you do not receive an email receipt with your case number then unfortunately we did not receive your email/phone message. Please attempt to contact us again if your initial attempt does not result in an email receipt.

New Helpdesk Procedure Case Closed Receipts Eliminates disconnects Resolution confirmation Don’t worry – we can easily reopen your case Feedback Surveys Tell us how we did Instant feedback Follow-up actions as required

Tekla Structures Training Courses

Available Training Courses Steel Basic training CIP Basic training Engineering Basic training Precast Basic training Entrenamiento básico Acero Project Viewer training Advanced Training (General) Advanced Training (Template Editor) Advanced Training (Custom Components)

Basic Courses

Advanced Courses General Connections Fundamentals Admin TEMPLATE EDITOR CUSTOM COMPONENTS Connections Admin Interoperability Drawings Fundamentals Create Custom Components Edit Existing Custom Components Customization Reports Templates Layouts Connection Topics - Joints.def – AutoDefaults - AutoConnections Admin Topics - User-Defined Attributes - Object Representation - Component Catalog - Macros Interoperability Topics - Export to IFC - Reference Models – Drawing Topics - Object Level Settings - Master Drawing Catalog - Cloning

Where Can I Train? Online Kennesaw, GA Onsite (your office) 3 to 10 people Onsite (your office) Up to 10 people Offsite (neutral site in your region) 6 or 8 people minimum, up to 12

Benefits to Online Training Eliminate Travel Expenses Reduced Course Fee Convenient Self-paced Reduced Downtime

Benefits to Instructor Lead Training Real-time interaction and discussions with Instructor 99% completion rate Higher % of material comprehension Controlled environment Peer collaboration

Training Feedback Instructor Lead Online Basic Online Adv

Training Feedback Instructor Lead Online Basic Online Adv

Training Training Agendas Questions about our courses www.tekla.com/us/services/training Questions about our courses OR Interested in purchasing Speak to your Account Manager

Tekla Structures Localization

Settings for Discipline Main Goal Provide you with sensible and useful settings that allow you to better understand and adopt new versions and features. US ENVIRONMENT Roles Settings for Discipline Macros Model Templates Custom Components Discipline Settings Simply put, we want to make your experience better. 80/20 rule helps us determine what gets put into our Environments. 80/20 rule also help us determine what gets put into a Role/Model Template

Applications & Components Macros All macros for other US roles are easily accessible. 2nd directory is available for you to store your own macros. PRECAST or CAST IN PLACE Role ENGINEERING Role STEEL DETAILING Role US ENVIRONMENT FIRM or PROJECT What you see is the same, but now you have easy access to al our US macros.

Applications & Components Custom Components All US CCs are in your model and ready to use. Easily learn what other CCs are available. PRECAST DETAILING or CAST IN PLACE Model Template ENGINEERING Model Template STEEL DETAILING Model Template US ENVIRONMENT What you see is the same, but now you have easy access to al our US CCs.

Bolt Catalogs Bolt Catalog Bolt Assembly Catalog F1852 F2280 A325 A490 The Short name for all A325 and A490 bolt assemblies have been updated to include their ASTM designation. For example; the Short name for A325N bolt assemblies has changed from A325N to ASTM F3125 Gr A325N. As a result of this change, the TS_Report_Inquire_Bolt and 150 Bolt Id list reports have been updated accordingly.

Bolt Attributes Staggered Holes Staggered Studs Two new Bolt attributes are available to help users see how staggered hole or studs can be added to a steel part. Use these attributes as a starting point.

User-defined Attributes Preliminary mark - now unique Load Bearing - not written / stored to database Concrete Cover - to support new Rebar Sets Preliminary mark - is now a unique attribute. This means that a value entered in this UDA will not be copied to a new object. Load bearing - the available options have been updated. In addition, the default option (Bearing) will not be applied to an object like it did in previous versions. Concrete Cover - these new attributes are available within concrete objects.

Reports Several reports have dual output

Reports

Reports

Custom Components New and Improved v2017 Edge Angles - This custom component is similar to the Pourstop custom component but instead of creating bent plates (polybeam), this component creates angles (beam). Pourstop v4 - A new field to control the gap between the pourstops has been added. When the first or last pourstop was extended beyond the end of the supporting beam, the bolt groups did not work correctly; this has been fixed.

Custom Components New and Improved v2017 U Bolt - This custom component creates a u-shaped bolted to the bottom beam flange. Stud Rail v2 - The length of the resulting rail is now determined by the 2 picked points. There are also three stud spacing options for controlling the spacing of the studs. There are also two stud type options for using bolts for the studs or parts. 

Custom Components Improved v2017 2-Angle+Plate lintel v2 and 3-Angles+Plate lintel v2 - The length of the resulting lintel is now determined by the 2 picked points. New fields to control the offsets of the angles and plate separately have been added. In addition, a few basic weld fields have been added. Beam+Plate Lintel v2 - Additional weld fields have been added to this custom component. Anchor-Bent Rod - the rotation field on the Parameter tab has been removed because is caused part mark problems. The rotation should be controlled using the Rotation field on the Position tab. All five saved attribute files have also been updated. Weld Prep Flg - An under flange offset field has been added. This field is needed in some sloping conditions.

Custom Components New and Improved v2017 SP3

Custom Components New and Improved v2017 SP4

Macro help v2017 SP4

Drawings Layouts/Drawings Drawing Attributes Gather Sheet placing Site Bolts Drawing Attributes 24x36 defaults - Handrails, Caged Ladders, Stair Stringers, Stairs View orientation - Handrail, Ladder When Gather Sheets are created, the two left columns of the style 4 BOM were not used. Therefore, they were removed for Gather Sheets, but not for Multi-Drawings. The modified template needed to be saved with this new name and updated in the drawing layout (NEW) TypeM-Drg_GatherBOMStyle4Grid and (UPDATED) TypeM-Drg_GatherBOMs  and TypeGM-Drg_Revisions  Prior to v2017, the TypeA_Site_Bolts template was only included in the AssyCallOff drawing layout. It is now part of the following drawing layouts/table layouts.  AssemblyDrawings & AssyCallOffV Handrail_with_BOM - changed default size to 24x36. Set view coordinate system to model so handrail assemblies are shown on drawings like they appear in the model. Ladder_Caged_with_BOM - changed default size to 24x36. Ladder_with_BOM - Set view coordinate system to local so ladder assemblies are shown laying down on drawings. Stair_Stringers_with_BOM - changed default size to 24x36. Stairs_with_BOM - changed default size to 24x36. USHandrail - Set view coordinate system to model so handrail assemblies are shown on drawings like they appear in the model.

Drawings – Pattern Lines 30 new pattern line types v2017i

Search “US Localization” in the Tekla User Assistance site. When a new version is released; read both the Release Notes and US Localization Notes.

User Assistance Articles by US

Roadshows 2017 Thank you Conclusion. Knowledge is Essential. We can’t actually be there for you all the time. So we’re building our Online Services for you.