Podiatry Service Crisis At Christmas 2010 1

CC Podiatry Service Service Organiser: Helen Moakes

CC2010 Podiatry Team Podiatrists Student podiatrists General volunteers

What we do Lots of nail care! Callus removal Treatment of macerated skin Biomechanics, insoles Some wound care and ulcer treatment

What we don’t do Anything you wouldn't do in normal practice! Nail surgery Giving out dressings Make promises we cannot keep

Shift Times & Location Morning Shift: 0800 - 1300 Afternoon Shift: 1400 - 1900 Podiatry base at the Ops Centre Briefings Transport/Parking

What happens on each shift? Briefing Clinics last 4 hours Do not disappear!!! Dress code Team work Support and supervision

What we do Reception Triage and assessment Paperwork Stocking up

Policies & Procedures Follow them Please do not change anything Professional Codes of Conduct Ethics Record keeping Health, Safety and Infection Control Privacy and Dignity

Important points to remember Be flexible & work as a team Turn up for your shifts on time Dress in comfortable, warm clothes Bring additional layers of clothing Bring your sense of humour! Please do not give money to our guests

Important points to remember If you are unwell, stay at home If you have to cancel, email in advance ccservices@crisis.org.uk

When you arrive at the Ops Centre Present a copy of your shift confirmation email Your name ticked off shift list Get your services badge Wait to be collected from the volunteers area 12

When you arrive at a CC centre Your team leader will report to the shift office and ask for the Services Liaison Go to area designated for your team Open the clinic 13

When you leave a CC centre Your team leader will inform the Services Liaison and report to the shift office 14

What happens next? Log on to Crisis Community Read the Volunteer Handbook Get ready for CC! 15

Any questions?