Faith-Based and Neighborhood Partnerships that Work Creating Access Points: Faith-Based and Neighborhood Partnerships that Work May 22, 2009 2:00 to 3:30 p.m

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Practice In the chat room, please type the name of your organization, your location, and how many people are attending with you today.

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Moderators Rita Elkins Kim Tucker Access Points consultant for Performance Excellence Partners Inc. Managed the 2002 Access Points pilot Consulting for DOL since 2004 Kim Tucker Access Points trainer since 2006 Nonprofit Development director at 3Fold Communications

Speakers Featured Access Point Project Managers Jolene Gruber, One Stop System Director, South Central Wisconsin Workforce Development Board, Madison 5 urban/suburban Access Points, 7 in queue Bill Potter, Deputy Director, Delaware Workforce Investment Board 5 Access Points urban/suburban and rural

Speakers Featured Access Point Project Managers, cont’d. Cynthia M. Spell, LMSW Deputy Community and Economic Development Director City of Phoenix, Workforce Connection Division 12 Access Points created to date

Objective Participants will gain knowledge, skills and tools to create one or more SHARE Network Access Points

Development of Access Point Model

2005-2008 Access Point Initiative 150-plus new Access Points 50 local areas within 13 States: Arkansas Delaware Kansas Missouri North Carolina Tennessee New York Indiana Iowa Michigan Mississippi New Mexico Ohio Virginia

2009 Access Point Projects 400-plus learning via webinars New local areas trained or in training: Madison, WI South Florida Seattle, WA Phoenix, AZ West Piedmont, VA Grand Rapids, MI South Carolina Muskogee, OK Los Angeles County Snohomish County Indianapolis, IN City of Los Angeles Long Beach, CA Orange County, CA North Dakota Illinois Milwaukee, WI Portland, OR Charlotte, NC And more!

Expansion of Access Point Model The Access Point Toolkit: Sharing How Access to Resources Empowers From now until June 30 2009, you may receive free coaching from DOL through Performance Excellence Partners, Inc. to implement Access Points: AccessPoints@performance-excellence.us More resources at end of webinar

What is a SHARE Network Access Point? A faith-based or community organization where people can go in their own neighborhoods or communities to look for jobs, assisted by trained individuals who connect them to the One Stop system via computer and direct referrals.

What Does It Do? Core services (self-directed job search) Referrals to One Stop, others Publicizes itself/ One Stop Reports Assures non-religious use, equal treatment, and religious liberty

What Does it Look Like?

What Does it Look Like?

What Does it Need? Computer workstation Internet access (preferably high-speed) Point of Contact person trained Relationship with One Stop staff Regular communications

Key Partners and Roles WIB: Set goals, donate surplus, track progress, network and leverage One Stop: Train FBCOs in core services; ensure contact/relationships FBCOs: Provide core jobseeker services, local publicity, reports.

Action Plan Train-the-Trainer: Toolkit + TA Recruiting, relationship building Logistics, ensuring legalities Training your Access Points More customers served!

Return on Investment Local Area Investment: 17 to 40 hours staff time, start-up phase 3 to 6 hours staff time per quarter, thereafter Your Return: Serve more people more hours with fewer resources Increase reach of your services Flexibility to meet local priorities Raise awareness of, increase access to One Stop

WIIFM What’s In It For Me?

Peninsula Workforce Development Center Butler Farm Rd., Hampton Virginia Workforce Center, John Tyler Hwy., Williamsburg

Peninsula Worklink Service Locations Expanded with SNAPs 17 16 13 15 1 14 12 11 2 3 10 4 9 5 8 6 7

Avenues of Outreach How do you find grassroots FBCOs that might be Access Point candidates? Check with current partners Community Action Agencies Community Development Coalitions Neighborhood Network Centers TANF providers Intermediaries e.g. United Way, ministerial/clergy groups, interfaith alliances, entities serving ethnic minorities

Selecting for Success How do we define a good Access Point candidate? Communities served Traffic counts Services already provided Technological capacities Organizational development

FBCO In-Kind Services Hot meals Literacy help Resume preparation Cover letters Scholarships Transportation Business plans Bicycles Postage/mail Immigration help Gas vouchers Translations Housing Counseling Food Community service hours Child care Case management Tutoring Mentoring

The 3 most important things… …to remember when buying real estate?

The 3 most important things… in FBCO outreach: Relationships…

Planning your First Approach

Logistics Computers donated MOU Contact info POCs (“Ambassadors”) Signage Press releases Deploy/deliver items SHARE NETWORK ACCESS POINT >>>>>>

MOU between you and Access Points Legalities MOU between you and Access Points Get local Legal review Customize Note assurances Partnering with Integrity

Partnering with Integrity

Equal Opportunity

Protecting Religious Liberty A faith-based organization that houses a SHARE Network Access Point may: Continue to carry out its religious activities; Keep religious signs or symbols in its facility; Select its own board members, including clergy, and otherwise govern itself on a religious basis; and Offer voluntary religious activities to Access Point customers.

Religion-Related Rules Access Points in FBCOs No inherently religious activities (e.g. religious worship, instruction, or proselytizing) may be paid for or supported with USDOL financial assistance. Inherently religious activities must be held at a separate time or in a separate space from SHARE Network Access Point hours of operation. Inherently religious activities must be purely voluntary for SHARE Network Access Point customers.

Protecting Religious Liberty Prospective or active SHARE Network Access Point customers: must not be excluded or treated differently because of their religion or religious beliefs (or lack thereof); must be permitted to freely express their views and exercise their right to religious freedom; must be provided reasonable accommodation for their religious beliefs; and must be informed that participation in inherently religious activities is voluntary and will not affect the quality of the services they receive.

Access Point Training Resources “Transforming Partnerships” PowerPoint presentation in your Appendix USDOL Equal Treatment regulations and resources: www.dol.gov/cfbci/legalguidance.htm Call the USDOL Center for Faith-Based and Community Initiatives at 202-693-6450

Review Equality/Liberty Rules Q: What are the simplest “separation” criteria for protecting customers’ religious liberty? A: Inherently religious activities must be conducted in separate time or space from Access Point services, and must be purely optional (cannot be required or coerced).

Training Access Points Communications Setting standards Sample training plans

Grand Opening Establish when and where Invite VIPs to speak Feature success stories Press releases before and after Certificates for POCs Agendas/talking points Refreshments

Access Point Outcomes Must track # of customers: Served (cumulative) First visit (unduplicated) First visit, never been to One Stop

Access Point Outcomes Two options Paper: Customer Sign-In Sheets Software: site-resident

Getting the Word Out Outreach tools on CD-ROM Tips for CBO SHARE Network Access Points Tips for FBO SNAPs Poster Bookmarks Press release templates

Leverage/Sustainability 3 most important things to remember for sustaining Access Points? Success stories!

Next Level: Building a Network Example: Washtenaw MichiganWorks! has created close to 30 Access Points and brings their MichiganWorks! Ambassadors from their Access Points together monthly to provide training and collaborate to meet community needs

Resources Download: The Access Point Toolkit: Sharing How Access to Resources Empowers …or request a hard copy: AccessPoints@performance-excellence.us 714-374-1140 (Pacific) 321-806-4223 (Eastern)

Contact us Rita Elkins Kim Tucker relkins@performance-excellence.us 321-806-4223 Kim Tucker kim@3foldcomm.com 916-442-1394

Contact us Jolene Gruber Bill Potter Cynthia Spell jgruber@wdbscw.org 608.249.9001 ext 233 Bill Potter William.Potter@state.de.us 302-761-8163 Cynthia Spell cynthia.spell@phoenix.gov (602) 261-8622

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