Research Accounting Office KPIs Q2 2016/17

RAO FINANCIAL REPORTING – QUARTER 2 2016/17 Summary: Q2 cost statement submissions grew to 161 in the Quarter. That is 56% higher than in the same quarter in 15/16 Outstanding Cost statements over 2 months old have increased to 52. However this is 50% of Q2 in 15/16. The major contributing factors in the RAO performance in Q2 include; 2 posts were filled temporarily in Q2 and this is reflected in increased number of cost statements submitted in the Qtr. The RAO have progressed the recruitment of staff into vacant posts in the RAO. It is expected that a number of vacant posts will be filled in Q3 which will positively impact the units KPI’s by the end of FY16/17.

Business Partnering Summary: Business Partnering (BP) was rolled out from November 2016 and received an excellent response from customers. The initial 6 month plan was to deliver Business Partnering to 34 PI’s in 42 meetings. The results to date are follows No of PI’s to receive Business Partnering *Revised 6 Month Target PI’s met to date Target number 34 20 13 Here are a number of comments from our customers on Business Partnering; “…………………… I have been advising colleagues that the meeting with the RAO was the most useful meeting I have had in years……………...” “………Its really been tremendously helpful to have someone go through my accounts like this………..”  *A Revised 6 month target was agreed to reflect the reduced number of staff in the RAO

Accounts on Agresso Commentary: The number of accounts on Agresso are now are the highest point ever at 2,700. The number of accounts with ‘No Levy’ has increased by 50 from 1,144 at Dec ‘16 to 1,194 in Mar 2017. The RAO have closed 106 accounts in Q2. This is above the long term average of 85 account closures per Qtr. ‘Non Budget’ accounts continue to grow with 42 added in the Quarter. Administration of these accounts is changing the focus of the RAO away from the Core Reporting accounts.