Clinical Advocacy in Action “Their quick and thorough help at a critical time completely changed my life. They took care of everything and my family and I are grateful.” Jason was recently diagnosed with stage 4 brain cancer and told his treatment options were limited to chemotherapy. Alarmed, confused and not knowing where to turn, he called Health Advocate to identify other options and help with the next steps.

Clinical Advocacy in Action His Personal Health Advocate and the medical director helped: Conduct an urgent search to locate a well-known academic hospital that offered additional cancer treatment options including surgery Arranged for same-day admittance Answered Jason’s questions about the procedure, coverage and available support systems Facilitated transfer of his medical records and lab tests; helped with the paperwork Following Jason’s successful surgery, helped schedule follow-up appointments