Transform Billing Data Into Business Intelligence

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Presentation transcript:

Transform Billing Data Into Business Intelligence Contents Statements Download Center Summary Reports Detailed Reports Set-up Key Customer Benefits Unique Customer Use

Bill Analyzer: Statements CenturyLink’s bill reporting and analytics Web application in Control Center provides customers a comprehensive solution to better understand their bills and conduct sophisticated analyses and cost allocations. Bill Analyzer helps transform complex bills into sources of virtual business intelligence. Through the statement’s module, customers can view individual monthly statements or custom statements can be built from multiple accounts. Hyperlinks provide easy access to account details, including 3rd party charges, all in one invoice view.

Bill Analyzer: Statements Customers can easily compare service category item variability this month vs. previous months. Simple navigation to summary or detailed billing data. Users can create billing, inventory and call detail reports for their local and long distance services.

Bill Analyzer: Order Statement Data Bill Analyzer’s Statement Data Center offers customers the ability to organize and manage the bulk reports or recurring Summary invoices. Frequency- One Time or Monthly Files Types- Recurring files- Expanded Statement level PDF or CSV Custom Statement- PDF or CSV Statement Detail Report Package- Identify and order the reports you need.. Delivered to the portal one time or monthly Date Files- Coma delimited files contain all you billing data in one download. Remittance Slips Report Notification- Bill Analyzer will notify you when your reports are ready for pick up or send to your SFTP file transfer location.

Bill Analyzer: Summary Reports Control Center’s Bill Analyzer offers customers a series of canned summary reports. Users may edit the canned reports, order reports that are too large for immediate processing, or view a report with previous month’s data. Users can drill into summary reports to gain additional details on the summary charges.

Bill Analyzer: Detailed Reports As is the case with summary reports, Control Center Bill Analyzer offers customers a series of canned detailed reports. Customers may modify existing reports or build their own custom reports. Notice that users can also share reports with specific users. With Control Center’s Bill Analyzer, customers can filter reports to locate specific data and download the raw data from any report to further analyze the data in a local software package.

Bill Analyzer: Set-up There are a variety of tools available to further customize Control Center’s Bill Analyzer. Hierarchy—allocate costs by division, department or cost center through tree builder to create an organizational hierarchy of a company. Filters—find information quickly and easily with one or multiple filters. Alerts—set up e-mail notifications. Manage Users- Manage user access Account Groups Create and manage groups of accounts to use in viewing and ordering statements. SFTP Locations--Create and manage SFTP locations for report orders .

What Are the Key Customer Benefits of Bill Analyzer? Convenience “Anytime, anywhere access…Quicker, faster, less clicks” Single login through Control Center® Consolidate statements for easy review and analysis • Generate cost allocation reports with just a few clicks Customize “What I want, when I want it, how I want it” • Single or consolidated statements with the ability to drill down – from summary to detail • User defined reports and filters with multiple designs, fields, calculations, delivery methods, file types, frequency and distribution preferences • Hierarchies, mark-ups and cost allocation to align with unique organizational structures and reporting needs Confidence “Reliable and designed for security…a solution you can depend on” • Accurate online statements consistent with paper bills • All the data you need electronically so you can be comfortable turning off paper • Automated reports remove ‘human error’ associated with manual allocation • Online tutorials and help to accelerate learning curves

Customers Find Advantages with Bill Analyzer Going Green Fraud Detection One of the top ten US banks found the information in Bill Analyzer so vast that they will stop receiving their monthly paper invoices. School districts use Bill Analyzer reports to monitor employee spend and identify misuse of personal and international calling. Analysis Many large enterprises are generating detailed reports to analyze their telecom spend, monitor spending trends and allocate charges to specific internal cost centers. Productivity Gain Business Intelligence Two employees at one enterprise worked three and a half weeks per month parsing telecom data to allocate it to different departments, a task that now takes them less than 2 hours a month with Bill Analyzer. A sales and marketing department runs reports on their 800 numbers to determine which regions or markets are producing the highest responses to advertising campaigns.