Light up your learning and keep it burning Alex Keay, Insights Learning & Development

Alex Keay

provides people development programmes that help companies all over the world get the very best from people at work.

Do cobbler’s children go barefoot?

Learning Objectives Uncover how conation impacts individual learning motivation and engagement; Explore how to design learning experiences that meet learners’ different conative needs; Look at learning styles through the lens of Insights Discovery 4-color model.

The learner of the future The average mobile phone user checks their device 150 times a day 2017 is the first year of Gen-Z in the workplace 24 minutes Attention spans are now 8 seconds and shrinking Workers get interrupted every 5 minutes In a typical work week employees only spend 24 minutes focusing on training and development

The learner of the future Collaborative Untethered Empowered On Demand “Learners expect personalized, consumer-like learning experiences on user-friendly platforms that have the effect of being a personalized learning experience.” – Bersin by Deloitte

Reflection Question Think about your own learning experiences What worked for you? What didn’t work for you?

that makes it different for each of us when it comes to learning? What is it that makes it different for each of us when it comes to learning?

Our learning style preferences Our conative needs Our learning journeys Our learning style preferences

Trilogy of the Mind Cognition: How we think Conation: Affection: How we direct our efforts Affection: How we feel

What are my plans and commitments? Conation questions What am I going to do? What are my intentions? What are my plans and commitments?

An Analogy If learning is like a And workshops/learning interventions are like the Then conation is like

identify and understand How can we help learners identify and understand their conative needs?

Axis of interactivity

Theoretical Give me the details Intellectual Thorough Processing Research Action Oriented Get to the Point Practical Action Immediate Fast Reflective Give me time to review Structured Activities Stands back Cautious Experiential Get me involved Interactive Spontaneous Sociable

Learning style preferences Less Comfortable: I avoid learning this way, but I may be able to learn easy topics. Preferred: I learn best this way, even with difficult topics Comfortable: Sometimes I choose to learn this way and can manage average topics.

How can we enhance learners’ journeys and prevent post- intervention drop off?

Typical learning journey Before Logistics email Learning experience After Periodic reminders Little to no use of technology

Facilitating conversations Delivering performance Focus on knowledge Facilitating conversations Delivering performance Enabled by technology and tools that provide profound levels of self-awareness

Moving from train to sustain Understanding Application Breakthrough Learning Accelerators Live Learning Experience Learning accelerators Continued engagement toolkits Psychometric assessments & self-awareness tools Performance Toolkits

Secrets to success Continuing the learning journey – train to sustain Recognizing learning style preferences Nurturing learners’ conative needs Offering diverse delivery modes

Yeats

Enter to win a free team session! insights.com/atd Thank you! Alex Keay akeay@insights.com