Conflict Resolution and Negation
Vocabulary Conflict Communication Compromise Negotiation
Steps to Resolution
Do not pass judgment, accuse or blame the other person State the Problem Clearly and calmly state the problem. Do not pass judgment, accuse or blame the other person
Define the scope of the problem Discuss the specific areas in which you agree and disagree.
Brainstorm Possible Solutions List all the possible solutions that you both can come up with to resolve the conflict. Write down all the ideas even if they seem ridiculous at the time.
Identify Consequences Discuss the possible consequences for each brainstormed solutions
Choose a solution that you both can agree upon.