Simplify the management of your M365 workplace with analytics 6/22/2018 11:38 PM BRK2050 Simplify the management of your M365 workplace with analytics Ethel Garcia, Rama Shastri & Steve DiAcetis Program Managers, WDG © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Digital transformation Marketing All Hands 6/22/2018 11:38 PM Digital transformation © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Inspire 6/22/2018 11:38 PM Introducing Microsoft 365 A complete, intelligent, secure solution to empower employees. Office 365 Windows 10 Enterprise Mobility + Security © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Momentum Microsoft 365 500M Windows 10 monthly active devices Microsoft Inspire Momentum Microsoft 365 “Microsoft 365 has incredible traction…” 500M Windows 10 monthly active devices 100M Commercial Office 365 monthly users 12M Organizations in Azure Active Directory >90% Fortune 500 using Microsoft Cloud  Key points to land Customers already embracing these products Incredible momentum and traction Making it simpler to adopt and implement

vs. & “The reality is there is real tension in IT” Classic IT Microsoft Inspire “The reality is there is real tension in IT” Classic IT Modern IT Key points to land Classic v modern IT ‘tension’ Do both. Modernize at your own pace, manage risk Take advantage of the cloud but also bring that design point to your existing investments. Single Device Business Owned Corporate Network & Legacy Apps Manual Reactive High-touch Multiple Devices User and Business Owned Cloud Managed & SaaS Apps Automated Proactive Self-Service vs. &

Microsoft 365 powered device Microsoft Inspire 6/22/2018 11:38 PM Microsoft 365 powered device Easy to deploy and manage Always up to date Proactive insights Intelligent security, built-in © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ecosystem partnership Always up-to-date 6/22/2018 11:38 PM We are all interconnected like gears of an engine We need to work together and adapt in order to run effectively “Technology is fast reshaping our world and has the potential to change everything— people, businesses, communities and nations.” BT CIO report 2016 Ecosystem partnership Always up-to-date Developer Microsoft Enterprise © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Feature Servicing Models 6/22/2018 11:38 PM Feature Servicing Models 1 Feature updates are released to the Windows Semi-Annual Channel every six months, around March and September. Windows Semi-Annual Channel (supported for 18 months) 1 March September March Office Monthly Channel 2 Feature updates are also released in March and September to the Office Semi-Annual Channel (Targeted). The updates include feature updates from the Monthly Channel. Office Semi-Annual Channel (Targeted) (supported for 6 months) 2 March September March 3 3 Four months after the Office update is released to the Semi-Annual Channel (Targeted), it is released to the standard Semi-Annual Channel. Office Semi-Annual Channel (supported for 14 months) July January In addition to feature updates, both Windows and Office release frequent quality and security updates to all channels. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What happens if you do nothing What happens if you do nothing? Standing still is risky, we want to help you transform to be Windows 10 compatible on “Day 0” Your customers will be dissatisfied when your app no longer works across multiple Windows 10 feature updates Risk Your customers will not want to pay for a new app version twice a year Pilot/test Follow Microsoft recommendations Ensure app works Declare support Recommendation Decouple revenue model from Windows version Subscription model L+ support/maintenance Satisfaction risk Technical model Revenue risk Business model

Enterprise Challenges “…thousands of custom applications under the business responsibility…” “…building and testing custom win32 applications is the biggest challenge we (Its and developers) have…” “…so many monthly builds…best time to test?” “…our current test process takes 12 months to complete.”

An industry revolution Always Up-to-date 6/22/2018 11:38 PM An industry revolution Always Up-to-date Industry evolved from big production releases to frequent updates Customer expect to be running the latest and greatest version Security challenges require rapid deployment to stay ahead of attacks Ongoing innovation adds value and improves productivity © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Most Windows 7 Apps “just work” on Windows 10 6/22/2018 11:38 PM Most Windows 7 Apps “just work” on Windows 10 Windows 10 is 99% compatible with user mode commercial and consumer apps using public APIs. Will remain compatible going forward, otherwise Microsoft’s automatic update would break a significant # of devices. “Type” of application and use of non-standard APIs will impact the risk of incompatibility. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3K 2K 600 99% Millions 20K The most compatible operating system ever WPC 2015 6/22/2018 11:38 PM 3K Top apps being tested with every release across consumers, gamers, and information worker categories 2K Number of devices and peripherals tested 600 Engagement with hardware and software partners to detect and resolve compat issues The most compatible operating system ever 99% percentage of millions of apps inferred as compatible from Windows telemetry Millions Windows Insiders validating early Windows builds 20K Number of user feedback processed for detecting compat issues © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Our Compatibility Promise Microsoft Inspire 6/22/2018 11:38 PM Our Compatibility Promise We support all published Windows APIs Exceptions are communicated via the Compatibility Cookbook If we break it, we’ll provide support Receive free support if your app breaks due to a published Windows API regression We’ll share app insights with developers Find telemetry-based insights for the apps you develop in Windows Dev Center We proactively monitor app health We’ll remediate detected incompatibilities or engage with developers when needed © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/22/2018 Benefits of telemetry Constantly improving our products and services to improve your experiences Rapid response to issues affecting the OS and apps Insights into how products are being used Guiding us to provide the best possible experiences The data from Windows devices helps us operate and improve our products and services and provide our customers with richer, more personal experiences Helping you deliver the best Windows experience possible MICROSOFT CONFIDENTIAL © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION

WINDOWS INSIDER PROGRAM Be a part of the Windows Insider community Help shape the next version of Windows for hundreds of millions Get early access to Windows 10 Preview Builds Deploy Windows 10 devices with ease and efficiency insider.windows.com

WINDOWS INSIDER PROGRAM FOR BUSINESS KEY FEATURES Install Pre-Release Builds Access and control the deployment of pre-release builds in your organization so distribution is consistent with other updates Corporate Credentials Sign-in with corporate credentials (Azure Active Directory) and increase the visibility of your organization’s feedback with Microsoft Real-Time Feedback for Individuals & Organizations The Feedback Hub App now allows you to submit, aggregate, view and update existing feedback submitted by your organization. Filter on “My organization” to see the feedback most relevant to you Configure Flights in your Organization After registering your corporate domain, administrators can apply group policies to manage their organization’s preview builds A Tech Community just for You Connect with global IT Peers in the Microsoft Tech Community created for others in the Windows Insider Program for Business

1 2 3 GETTING STARTED WITH WINDOWS INSIDER PROGRAM FOR BUSINESS Navigate to insider.windows.com Register using your organization’s email account (AAD) and select Register your domain. Install preview builds to access new Windows 10 features, tools, and manage them using group policies 1 2 3

Introducing Windows Desktop Application Program 6/22/2018 11:38 PM Introducing Windows Desktop Application Program A popular feature of Dev Center has been the Health report, where developers for Windows Store applications can view performance data including crashes and unresponsive events for their solutions. Today, we are adding health data for desktop applications, without the developer having to publish the application to the Windows Store. All that is required is that they have a Microsoft Account, and verification via digital certification (using X process). Highlights One experience for Win10 application analytics. Leverage insights from Windows Insiders. Support for multi-user and data sharing scenarios. Authenticated mapping of Desktop applications to developer. Application health report, including stack traces, crash dumps to debug faster. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

1 2 3 Register Add Applications Analyze Getting Started with the Windows Desktop Application Program Register Add Applications Analyze 1 2 3

Registration: New Account 6/22/2018 11:38 PM Registration: New Account © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Registration: Existing Microsoft developer 6/22/2018 11:38 PM Registration: Existing Microsoft developer © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adding Desktop Applications 6/22/2018 11:38 PM Adding Desktop Applications © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adding Desktop Applications 6/22/2018 11:38 PM Adding Desktop Applications You already use code signing to identity the software you distribute. You do that because you want your customers to know the software comes from you and hasn't been altered. We will use code signing to find your apps and associated telemetry. All you need is you to sign our file with the same certificate you use sign your software. You can repeat this process for as many certificates as your company uses. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adding Desktop Applications 6/22/2018 11:38 PM Adding Desktop Applications 1 Download a signable file This is a binary that can be code signed. Binary is provided by Microsoft. 3 Code sign the signable file Using a code signing certificate, and the code signing tool from Microsoft, sign the binary from step 1. 2 Download the signing tool Microsoft will provide a link the Windows SDK MSDN documentation available for usage 4 Upload the signed file The signed file will be analyzed, including extraction and recording of the signing certificate thumbprint. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting 6/22/2018 11:38 PM Application Health Reporting © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Analytics Overview 6/22/2018 11:38 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting: Failure Hits 6/22/2018 11:38 PM Application Health Reporting: Failure Hits © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting: Failure Hits 6/22/2018 11:38 PM Application Health Reporting: Failure Hits © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting: Failure Hits 6/22/2018 11:38 PM Application Health Reporting: Failure Hits © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting: Failure Details 6/22/2018 11:38 PM Application Health Reporting: Failure Details © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting: Failure Details 6/22/2018 11:38 PM Application Health Reporting: Failure Details © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Application Health Reporting: Failure Details 6/22/2018 11:38 PM Application Health Reporting: Failure Details © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Roadmap CY2017 Future Private Beta Registration Adding Applications 6/22/2018 11:38 PM You are here October 2017 November 2017 CY2017 Future Private Beta Registration Adding Applications Application Health Application Installs Public Release Ready For Windows Declaration Metadata Management Win7, Win8, Win10 Insider Builds Anomaly detection Symbol indexing © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Desktop Application Program 6/22/2018 11:38 PM Windows Desktop Application Program We are announcing a new program to enable desktop developers to more easily support Win10 servicing model. The program is free. All that is required is a Microsoft Account, and verification via a simple code signing process. We will launch in CY2017 with a health report. We want your feedback! © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Worldwide Partner Conference 2016 6/22/2018 11:38 PM Ready for Windows A clear view of ISV apps ISV support statements for Windows 10 App status from the broad set of Windows 10 devices App status Guidance Adopted This application has been installed on at least 10,000 commercial Windows 10 devices Highly adopted This application has been installed on at least 100,000 commercial Windows 10 devices Supported version available The ISV has declared support for a version of this application on Windows 10 Contact software provider There may be compatibility issues with this solution, and thus Microsoft recommends contacting the software provider to learn more © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ready for Windows Demo https://www.readyforwindows.com 6/22/2018 11:38 PM Ready for Windows Demo https://www.readyforwindows.com © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft 365 powered device Microsoft Inspire 6/22/2018 11:38 PM Microsoft 365 powered device Proactive insights Easy to deploy and manage Always up to date Introducing Windows Analytics Intelligent security, built-in © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Analytics Upgrade Readiness Update Compliance Device Health (GA) Update Compliance (Public Preview) Device Health (Private Preview) Plan upgrades by identifying devices that are ready, identify and resolve app and driver compatibility blockers Ensure update and antimalware compliance with timely reports for all your devices (even those on the road) Reduce support costs by pro-actively identifying and remediating top end-user impacting issues

Windows Analytics Data Flow MSFT is “IT admin” for consumers; uses telemetry to ensure OS, app and driver releases land with the right level of quality/health/compat Windows Analytics gives IT telemetry-based insights to their devices, exposed via OMS log analytics IT controls the level of telemetry collected, which impacts Analytics availability 6/22/2018 11:38 PM Telemetry Service OMS Log Analytics MSFT Cloud Telemetry Upload GP/SCCM/Intune Configure Control Windows Analytics Data Flow Value to customer: Reduce TCO via proactive insights Value to MSFT: Incent IT to turn on telemetry, stay current, and purchase premium Windows license for premium analytics (freemium model) © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo | Upgrade Readiness 6/22/2018 11:38 PM Demo | Upgrade Readiness © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo | Update Compliance 6/22/2018 11:38 PM Demo | Update Compliance © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo | Device Health 6/22/2018 11:38 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Analytics Deployment Steps Review telemetry data collected from your machines with InfoSec or Compliance team in your company Setup the OMS workspace and link to Azure subscription (free or your company’s) Take note of your commercial ID Deploy a small sample (5-15) of devices (use deployment script) Validate the insights and evaluate the value of the solution Plan for wider deployment across all of your machines

Modernization of existing Win32 assets How do I modernize Windows? Modernization of existing Win32 assets A Full Range Of Options To Bring Your App To Windows 10 Windows 7/8 Desktop App Converter / Visual Studio Packaging Project Deploy Package Enhance New experiences Works better on Windows 10 Improve install and update Delight with advanced features Enable interaction across devices Just Run most Windows 7/8 apps on Windows 10 – Improve performance Convert to AppX package to improve installation and update Enhance the code with new Windows 10 APIs e.g. Ink, Speech, Voice, Notifications, 3D Fully migrate from desktop extensions to target Surface Hub, Xbox One, IoT Devices, HoloLens… Automatic Easy <8 hours Add Over Time Full Refresh

Putting it all together here's how we can help Software Support Programs: Always “Up-to-date” Servicing Model Application Compatibility Solutions Showcase Modernize Early OS Access Ready For Windows Windows Analytics Desktop App Converter Windows Store Cookbook Join the Windows Insiders Program community to help shape the future of Windows, get early releases and more. Leverage the Application Compatibility Cookbook for guidance in verifying compatibility of existing and planned apps. for Windows 10. Get your application in front of Microsoft’s global Ready for Windows Directory for IT decision makers around the world. Use the Windows Analytics cloud-based services to plan and ensure upgrades and reduce support cost. Use the Desktop App Converter or build UWP to bring your existing desktop apps to the Universal Windows Platform Submit apps to Windows Store for Business so customers can find, acquire, distribute, and manage apps You could also use other mechanism as side-loading, System Center or MDM Download Desktop Application Converter to make your applications available in the Windows Store. Download a preview build of the latest Windows SDK and Emulator to explore what's new in building apps. for Windows. Download the Application Compatibility Cookbook for Windows 10. Submit your compatible application to the Ready for Windows Directory. Register here for starting if you are a new OMS customer. Existing OMS customers could start here. 1 2 3 4 5 6

Session Takeaways and Actions 6/22/2018 11:38 PM Session Takeaways and Actions Join Insiders Review Compat Cookbook Declare support @ Ready for Windows.com Create a Dev Center account to analyze Desktop applications. Engage Microsoft through FastTrack Get Current and Stay Current/Healthy with Windows Analytics Modernize internal applications with Desktop Bridge Send us feedback © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Resources Windows Analytics, https://aka.ms/WindowsAnalytics 6/22/2018 11:38 PM Resources Windows Analytics, https://aka.ms/WindowsAnalytics Upgrade Readiness, https://aka.ms/URGetStarted, https://aka.ms/URDocs Update Compliance, https://aka.ms/GetUC, https://aka.ms/UCDocs Ready For Windows, https://aka.ms/ReadyForWindows Windows Insiders Program, https://insider.windows.com Compatibility Cookbook, http://aka.ms/compatcookbook Compatibility Cookbook requests, cookbookrequests@microsoft.com © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/22/2018 11:38 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please evaluate this session Tech Ready 15 6/22/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite https://myignite.microsoft.com/evaluations Phone: download and use the Microsoft Ignite mobile app https://aka.ms/ignite.mobileapp Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/22/2018 11:38 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.