Foundations of Human Communication Chapter One Foundations of Human Communication

Chapter One Objectives Why am I studying communication? What is communication? What are the key components? What Does communication look like?

Why are you Here? Short answer: It’s Required Better answer: Communication touches every aspect of your life. To be able to express yourself (effectively) is a basic requirement in modern society. The world turns on communication.

Why Study Communication? Improve employability – Oral communication is the number #1 skill hiring managers are looking for in college graduates. Improve relationships – Learning to communicate effectively positively impacts our satisfaction and happiness in life. Improve health – Positive relationships lead to a healthier life. A lack of social relationships jeopardizes health (Increased rate of cancer, strokes, hypertension, suicide, common cold, etc.).

Who Uses Speech Communication? EVERYONE!!! a manager leading a staff meeting of four or five colleagues a teacher addressing a parent academic evening a salesperson promoting a new product to a group of sales representatives A construction worker learning and teaching physical skills a best man/maid of honor presenting a speech at a wedding

What is Communication? Communication is the process of acting on information. Someone does or says something and we say or do something in return. Is communication unique to humans?

Is Communication unique to Humans? How do we communicate with our animals? How do our animals communicate with us?

What is Human Communication? Human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages. We use V & NV communication to make sense of the world and share our understanding with others.

Discussion Questions Is all human behavior communication?

Discussion Questions All human expression has the potential to communicate a message. Does this mean that you are always intentionally expressing an idea or emotion? When you intentionally provide info to someone else does this automatically mean communication has occurred? MS=MR MS≠MR

Does MS always equal MR?

What Are the Key Components of Communication? Source/Sender: Encodes by translating thoughts into ideas Receiver: Decodes by interpreting ideas Channel: Way the message was received (i.e. phone, FTF) Message: Verbal, Nonverbal Noise: Literal (i.e. cell phone), Psychological (i.e. thoughts) Context: Physical, Historical, & Psychological environment Feedback: Response to a message

What Does Communication Look Like? Three Models of Communication: 1. Communication as Action 2. Communication as Interaction 3. Communication as Transaction

Human Communication as Action: Linear (one-way) Communication Communication Models Human Communication as Action: Linear (one-way) Communication Communicator A Communicator B Noise Sender Message Receiver Noise Ex: Sending an e-mail but never receiving a response.

Human Communication as Interaction: Turn Taking Communication Communication Models Human Communication as Interaction: Turn Taking Communication Noise Noise Communicator B Communicator A Noise Noise Ex: Messages are being sent like they would be through IM.

Communication Models Human Communication as Transaction: Simultaneous Communication Communicator B Communicator A Noise Noise Sends & Receives Sends & Receives Messages Noise Noise Ex: Your boss sends a message telling you to get her a coffee and although you do not verbally respond, you are communicating with her when you roll your eyes at her. Fig 1.3

Assessing Your Learning Which communication model reflects my communication with you in this classroom? A.) Communication as Action B.) Communication as Interaction C.) Communication as Reaction D.) Communication as Transaction

Why are you studying communication? What is Communication? Review of Chapter One Why are you studying communication? What is Communication? What are the Key Components? What Does Communication Look Like?