Module 14: TRICARE Online Resources

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Presentation transcript:

Module 14: TRICARE Online Resources

Module Objectives After this module, you should be able to: Assist beneficiaries who use the Internet and TRICARE Web sites State the purpose of the Web sites discussed Recall how to search for information in the TRICARE manuals Recognize online tools used to assist beneficiaries with tracking claims

TRICARE Homepage www.tricare.mil TRICARE.mil is the official Web portal for TRICARE information It is comprised of nine content areas, including the two main portals: TRICARE Benefit Information - eligibility; medical, dental, vision, prescription plans TRICARE Management Activity - contains information for TRICARE staff worldwide, TRICARE Providers, and TRICARE Contracting

My Benefit Portal www.tricare.mil/mybenefits The TRICARE Benefit Portal offers an overview of and specific information on TRICARE

TRICARE Web site in Spanish www.tricare.mil/mybenefit/espanol This Web site offers a Spanish-translated version of the TRICARE Benefit Information Portal. The addition of the Spanish-translated portal is a part of TRICARE’s ongoing effort to educate TRICARE beneficiaries in both English and Spanish.

TRICARE Online Web site https://www.tricareonline.com/welcome.do TRICARE Online offers registered MTF users the opportunity to schedule and view appointments, access general health information as well as information on available benefits and services

Military Health System Homepage www.health.mil Health.mil is the official website of the Military Health System (MHS) The Web site also contains a blogging feature that lets MHS staff and site visitors’ share thoughts, stories, and information with other bloggers

TRICARE Management Activity https://www.tricare.mil/tma/default.aspx The TRICARE Management Activity Portal is the corporate side of the TRICARE.mil Web site It contains links to information on contracting, policy, rates and reimbursement for use by MHS staff

Media Center www.tricare.mil/mediacenter The Media Center is a resource for the latest MHS and TRICARE news and announcements

HealthBeat www.tricare.mil/HealthBeat/ HealthBeat is TRICARE’s online beneficiary newsletter that provides access to TRICARE news releases and email updates.

TRICARE Smart www.tricare.mil/tricaresmart TRICARE Smart is the main source for viewing and ordering TRICARE products online Military Health System staff can view, print, e-mail or download copies of TRICARE brochures, booklets, handbooks, and other products It is also a tool for the public to download or print products

TRICARE Fact Sheets www.tricare.mil/factsheets/ The TRICARE Fact Sheets are designed for anyone who needs detailed information on particular TRICARE topics Beneficiaries should use the profile search engine to view and print TRICARE information

TRICARE University www.tricare.mil/tricareu TRICARE University (TRICARE U), a part of the Communications and Customer Service Directorate of the TRICARE Management Activity, supports the training and education of MHS staff who work directly with TRICARE beneficiaries

WPS Online Claims System www.TRICARE4u.com Wisconsin Physician Service (WPS) is the claims processing contractor for the West region, overseas regions, and TRICARE for Life TRICARE4U is the Web site through which registered users (beneficiaries, BCACs, physicians) can check the status of claims

PGBA Online Claims System www.myTRICARE.com PGBA is the claims processing contractor for the North and South regions MyTRICARE.com is the Web site through which registered users (beneficiaries, BCACs, physicians) can check the status of claims entered into Palmetto Government Benefits Administration (PGBA) system

Regional Contractor for the North Region https://www. hnfs

Regional Contractor for the South Region http://www. humana-military

Regional Contractor for the West Region https://www.triwest.com

TRICARE Area Office: Eurasia-Africa www.tricare.mil/tma/EurasiaAfrica/

TRICARE Area Office: Pacific www.tricare.mil/pacific

TRICARE Area Office: Latin America and Canada www.tricare.mil/tma/tlac

Congratulations! You’ve Completed Module 14: TRICARE Online Resources You should now be able to: Assist beneficiaries who use the Internet and TRICARE Web sites State the purpose of the Web sites discussed Recall how to search for information in the TRICARE manuals Recognize online tools used to assist beneficiaries with tracking claims