ISA Action 1.3: Catalogue of Services CPSV Application Profile WG Virtual Meeting 2016-07-08

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Roles Chairs Thomas D’Haenens, Flemish Information Agency (Belgium) Thimo Thoeye, City of Ghent (Belgium) Editors Phil Archer, W3C Michiel De Keyzer, PwC

Context and objectives (10’)

Webinar 4: Controlled Vocabularies Webinars Webinar 1: 12th of April 10:00 – 12:00 CET Webinar 2: 3rd of May Webinar 3: 24th of May Webinar 4: Controlled Vocabularies 8th of July Public review July-September Webinar 5: September

Goal of this webinar Present initial controlled vocabularies for: 1st level life events; 2nd level business events; Output type; Present the approach followed for defining these controlled vocabularies; Check considerations with, and receive feedback from the Working Group;

https://joinup.ec.europa.eu/node/152125/ Agenda

1st level life events (30’)

Methodology 11 selected portals (MS & Your Europe) Identify life events in different sources Process life events Select first-level life events based on criteria 11 selected portals (MS & Your Europe) 15 relevant work & studies Life events considered in the CPSV-AP_IT and the FSC Merge life events & eliminate double references Homogenise name and granularity Map Life Events & count frequency Frequency of the life events in the analysis Number of people expected to get affected by each life event Number of life event occurrences expected during a person’s lifetime

Our proposal (1) 1st level life events Some examples… Having a child Pregnancy and birth Receiving a foster child Adopting a child Settling custody Maintaining a child Being a single parent Needing child care Obtaining identity/ personal documents Obtaining identity card/ personal documents Getting educated Getting pre-school education Getting elementary education Getting higher education Getting lifelong education Finding a new job Getting a job Loosing/ leaving a job Loosing a job Leaving a job Finding a place to live Looking for somewhere to live Building Buying a house Renting a house Changing residence / Moving

Our proposal (2) 1st level life events Some examples… Changing relationship status Getting married Getting divorced Registering a partnership Driving a vehicle Travelling Moving to/from the country Facing an emergency / health problem Facing a health problem In an emergency situation Having an accident Experiencing other health issues Being disabled Dealing with the law Retiring Becoming a senior Dealing with decease and inheritance Settling inheritance and donating Dying

Considerations and questions for the WG Are there any other life events that you would like to see on the 1st level? Should life events related to the categories below be part of the 1st level? Owning a pet Exercising political rights Serving military Pausing work for education or health reasons In need of social care Do we need ‘acquiring citizenship’ and ‘seeking asylum’ as 1st level life events? Do you agree with having the following as 1st level life events: Obtaining identity/ personal documents Dealing with the law Settling taxes and financial issue

2nd level business events (30’)

Recap – Definition of a business event “A Business Event is a specific situation or event in the lifecycle of a business that fulfils one or more needs or (legal) obligations of that business at this specific point in time. A Business Event requires a set of public services to be delivered and consumed in order for the associated business need(s) or obligation(s) to be fulfilled. Business Events are defined within the context of a particular Member State. In other words, a Business Event groups together a number of public services that need to be delivered for completing that particular event.”

Start from first level business events Methodology Start from the PSC analysis and the identified first level key business events and example second level business events Enrich list with second level business events by revising the data collected and analysis done in context of D02.01 Add the findings from the analysis of portals and related work to the mapping and analysis of key business events Determine the new second level key business events coming from the newly added sources Start from first level business events

From a business point of view From an administration point of view

Recap – 1st level business events Description Starting business All public services for local businesses until the business is eligible for operation. Some examples of events that would fall under this Key Business Event are “Starting a company”, "Applying for licenses, permits and certificates"… Starting cross-border business All public services for foreign businesses (branches or temporary service provision) until the business is eligible for operation. Some examples of events that would fall under this Key Business Event are “Registering a company abroad”, “Starting a new branch”… Doing business All public services for business operation, growth, expansion, staffing and taxes. Some examples of events that would fall under this Key Business Event are "Financing a business", "Staffing", "Reporting and notifying authorities", "Paying taxes"... Closing business All public services related to closing a business. This covers also mergers and acquisitions. The criterion is a change in the registry that causes a termination of operation of a legal entity. Some examples of events that would fall under this Key Business Event are "Closing down a company", "Closing a branch", "Merging you company", "Selling your company", "Bankruptcy"…

Our proposal (business POV) Starting business Registering a company Services that are related to different kind of activities that have to be done before the business is eligible to operate, for instance registering in the business register, registering as a VAT payer, notifying the residence of your company… Applying for licences, permits, certificates Procedures that have to be done before starting to operate in a certain field of business. Registering Intellectual Property Registering inventions, patents, trademarks, copyrights. Starting a new activity Services that relate to the start-up of a new activity, and that have to be done before you can start with the particular activity Registering a branch Services related to opening affiliates and representative offices. Financing a company Different types of fundings, grants, loans, subsidies that help to finance the business. Staffing Registration and recruiting employees, applying for a work permits, changes in employment. Starting cross-border business Registering a cross-border business Services that result in starting an international operations.

Our proposal (business POV) Doing business Financing a company Different types of funding, grants, loans, subsidies that help to finance the business. Registering Intellectual Property Registering inventions, patents, trademarks, copyrights. Paying taxes Different taxes that company has to pay for operating in a certain field of business (VAT, income tax, social insurance tax, statutory insurance tax, taxes for employees) Staffing Registration and recruiting employees, applying for a work permits, changes in employment. Participating in public procurement Services related to procuring governmental authorities at national and local level. Reporting Annual reports, accounting procedures and other reportings. Notifying authorities Notifying authorities about different type of activities. Starting a new activity Services that relate to the start-up of a new activity, and that have to be done before you can start with the particular activity Registering a branch Services related to opening affiliates and representative offices. Asking for protection from creditors Starting the necessary (legal) procedures for getting protection when a company does not have enough cash flow for paying creditors

Our proposal (business POV) Closing business Restructuring of a company Reorganisation, merger, acquisition, any change on the legal status of the business. Dissolution of a company Closing, deregistration, discontinuation, liquidation, bankruptcy and other procedures that end the existence of a business.

Our proposal (administration POV) Starting business Registering a company Services that are related to different kind of activities that have to be done before the business is eligible to operate, for instance registering in the business register, registering as a VAT payer, notifying the residence of your company… Applying for licences, permits, certificates Procedures that have to be done before starting to operate in a certain field of business. Starting cross-border business Registering a cross-border business Services that result in starting an international operations. Registering a branch Services related to opening affiliates and representative offices.

Our proposal (administration POV) Doing business Financing a company Different types of funding, grants, loans, subsidies that help to finance the business. Registering Intellectual Property Registering inventions, patents, trademarks, copyrights. Paying taxes Different taxes that company has to pay for operating in a certain field of business (VAT, income tax, social insurance tax, statutory insurance tax, taxes for employees) Staffing Registration and recruiting employees, applying for a work permits, changes in employment. Participating in public procurement Services related to procuring governmental authorities at national and local level. Reporting Annual reports, accounting procedures and other reportings. Notifying authorities Notifying authorities about different type of activities. Starting a new activity Services that relate to the start-up of a new activity, and that have to be done before you can start with the particular activity Registering a branch Services related to opening affiliates and representative offices. Asking for protection from creditors Starting the necessary (legal) procedures for getting protection when a company does not have enough cash flow for paying creditors

Our proposal (administration POV) Closing business Restructuring of a company Reorganisation, merger, acquisition, any change on the legal status of the business. Dissolution of a company Closing, deregistration, discontinuation, liquidation, bankruptcy and other procedures that end the existence of a business.

Considerations and questions for the WG What is the best approach for the controlled vocabulary for business events in the CPSV-AP: Business POV or Administration POV? Should the following second level business event be part of ‘Starting/Doing business?’ Applying for licences, permits, certificates’ ‘Staffing’ ‘Financing a company’ ‘Notifying authorities’ Do we need a business event ‘Growing’? Or should it be split in ‘Starting a branch’, ‘Starting an activity’... (as it is now) Any second level business events missing?

Output types (20’)

Methodology Collect the types of outputs of public services used by the city of Ghent and the Italian implementation of the CPSV-AP. Merge all types of outputs in one list and map them according to origin Describe examples and a description for each output type.

Our proposal Type of output * Comments Declaration A formal statement or document, which can be used for proving something. E.g. identity card, passport health card, declaration of honour… Physical object A tangible product coming out of the public service. E.g. buildings, container, eID device... Code A series of alpha-numeric or other characters E.g. a microchip code, access code, social security number, enterprise number… Financial obligation The obligation of a citizen or business to pay a certain amount to public administrations or a subsidiary. E.g. Financial commitment, Premium, Imposition, Tax, Fine Financial benefit The obligation of a public administration or subsidiary to pay a certain amount to a citizen or business. E.g. Payment declaration, Financial, benefit, Subsidy, Allowance, Compensation Recognition A formal statement or document, which can be used for proving the capability or conformance with something of a citizen or business. E.g. certificate, diploma, recognition Permit A formal statement or document, which officially allows a business or citizen to do something. E.g. Admission, Permit, Authorisation *Output types are not intended to be mutually exclusive

Call for input The suggestion is based on input received from Italy and City of Ghent (Belgium) only. We call upon the working group for sending us any additional input in the course of the public review period to help us improve, extent… the Types of Output.

Considerations and questions for the WG Is there any type of output missing? Is there any output in your situation that could not be classified under one of the mentioned output types? Does it make sense to you to have separate output types for declaration, recognition and permit? Does it make sense to you to group financial benefits and financial obligation (from a citizen or business POV) Should we merge Declaration and Recognition as there is some overlap in their definitions?

Next steps (5’)

Next steps CPSV-AP 2.0 Webinar 4: Controlled Vocabularies Public review: Review the preliminary version Webinar 5: discuss received feedback Finalise the CPSV-AP CPSV-AP 2.0 Today 15 July-15 September (tentative) End of September

Public review period Tentative timing: 15 July-15 September The following groups will be invited for reviewing: Members of the CPSV Working Group Members of CPSV-AP Working Group Members of the ISA2 Coordination Group DG GROW Members of the EUGO Network Please feel free to share the CPSV-AP specification with your colleagues; Feedback can be provided through the CPSV-AP mailing list or directly with us;

Final webinar End of September – Date to be confirmed; Discuss received feedback from public review period; Finalise the CPSV-AP Specification.

? Questions?

Contact us Visit our initiatives Project Officers Contractors Miguel.Alvarez-Rodriguez@ec.europa.eu Peter.Burian@ec.europa.eu Contractors Nikolaos.Loutas@be.pwc.com Michiel.de.Keyzer@be.pwc.com https://joinup.ec.europa.eu/node/104244/