Psychological Services of the Czech Police Mgr. Aneta Langrová Head of the Crisis Intervention Group Police Presidium of the Czech Republic Prague 20th October 2017

Psychological services of Police of the Czech Republic Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Structure of the psychological service Police Presidium Department of Head Psychologist 14 Regional Police Directorates Departments of Psychological Services Psychologists of Units with republic-wide competence New conception – signed by Police president Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Amount of the Police Psychologists 2 3 2 1 5+10+8 5 2 2 2 3 2 2 3 5 Criminal acts Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Department of the Head Psychologist Structure: Basic activities: Chief Psychologist Assistant of the Chief Psychologist Head of Crisis Intervention Group Crisis Intervention Group Methodical worker for Assessment Centre Psychodiagnostic worker Appellate body in personality capability assessment (handling requests for review of conclusion) Methodical guidance for police psychologists and control activities Organizing educational and training activities for psychologists Methodical guidance and organising of Assessment centre Methodical guidance and coordination of system of crisis intervention and peer support Operation of non-stop helpline 1 1 1 1 2 5+ y. 2012 (not actual structure) - The conclusions are given by the psychologist after the psychological assessment - Assessment centre and Crisis Intervention – not only psychologists are involved Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Psychological intervention system Crisis Intervention System (system of help to victims) Peer Support (posttraumatic intervention care for police officers) SKI 60 psychologists 6 members of the Crisis Intervention Group 250 crisis intervents (trained police officers) hundreds peers (trained police officers and staff) Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

(provided by psychologists) Psychological care (provided by psychologists) Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

(provided by psychologists) Psychological care (provided by psychologists) Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Psychological care according problems Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Crisis intervent For crime victims and police officers by event Voluntarily Paid Non-stop system Statistics Basic 3 day long First psychological Aid course Special education twice per year Intervision + supervision New conception – signed by Police president Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Crisis Intervention System - summary 2010 2011 2012 2013 2014 2015 2016 6 month 12 month Contacts 526 2524 2997 2974 2967 2728 2938 Intervented persons 516 2157 2729 2621 2478 2481 2658 Rides 263 1270 1434 1366 1190 1259 1315 Events 248 1013 1212 1079 974 997 1081 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Peer For police officers not only related to some traumatic event Voluntarily Not paid No statistics Basic 3 day long Peer support course Special education twice per year nonobligatory Intervision New conception – signed by Police president Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Peer support in detail In 2014: 367 individual interventions 22 group interventions (211 persons) Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Non-stop Help Line Since 2002 24 / 7, anonymous Phone, Skype, E-mail Operated by Crisis intervention group Consulting and counselling, crisis intervention The service for the police officers, employees and their nears; also for officers of Fire Rescue Service, Army, Prison Service, General Inspection of Protective Service and Custom Administration of the Czech Republic In the case of disasters or mass traffic accident - coordination of crisis intervention teams; psychological support for affected; Non-stop help line - Since 1994 – it works 24 hours a day, 7 days a week Operated by Crisis intervention group, Department of Head psychologist it provides the services to the police officers and employees and their nears; to officers of Fire Rescue Service and since 2011 also to memebers of the Army. - In the case of disasters or mass traffic accident - coordination of crisis intervention teams; psychological support for affected by; In 2011, 463 calls in future, within the system of psychological support for victims (next slide) we want to open this help line for the victims, especially for crime victims - 105x call transfers from Emergency Call Number 112 - clients of the public with suicidal tendencies Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Type of Help Line Services pomoc.ski@pcr.cz linkapomoci 974 834 688 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Non-stop Help Line Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Motto Talking about what we experienced and make us upset, is the most fundamental human nature. Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017

Thank you for your attention. Mgr. Aneta Langrová psychologist Head of Crisis Intervention Group The Police Presidium of the Czech Republic Phone: +420 974 834 081 Mobile: +420 733 676 891 Email: aneta.langrova@pcr.cz Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 20/10/2017