Obstacles & Pain Points Opportunities MIN-LIN’S PERSONA Name: Angel Ceballos User Type: MS-HAIL Student (one-year online masters program: Health Administration & Inter-professional Leadership) Quote: I don’t know how to run an effective search or how to write a scientific paper, and I really don’t have time to learn new skills. The MS-HAIL student is typically a mid-career professional balancing a full-time job with a full-time, online course load. They might be anywhere in the country, so in-person contact is unlikely. Goals & Needs Obstacles & Pain Points Opportunities To develop the a) literature search and b) scientific writing skills to write papers for specific courses and the final capstone research paper Lack of time Lack of skills Online, so can’t attend in-person workshops or consultations Teach various database search classes each quarter based on specific course requirements MS-HAIL could make the scientific writing course as a requirement, or require students to learn scientific writing before they start the program The Library could develop online tutorials on searching key databases: PICO PubMed (we have this one already) EMBASE CINAHL Web of Science Business Complete Source Borrowing account? Yes Most-used library Online iMac Safari Most-used tech na Campus Interest in in-person events & help None Very Into It