Customer Expectations Our Shared Vision Delivering Beyond Customer Expectations

What you do is more important than who you are Our Core Values

This core value drives our culture of R.E.S.P.E.C.T.

R E S P E C T Recognition Exciting Work Security Pay Education and Career Growth Condition Truth A pat on the back & acknowledgement for job well-done A job that’s interesting and fun A workplace with no conscious & unconscious gender biases Fair compensation for a day’s work Equal learning opportunities to develop skills and grow without any glass ceiling A well-equipped and well mannered work place which is physically comfortable and socially appealing Frank, honest and transparent communication at all levels E S P E C T

and to a new Beginning

Background & Relevance

TCS Gender Diversity

Societal Impact Project Aghaz

Project Philosophy

Project Prerequisites Information and awareness-raising campaign for the project. Revamping of workplace policies for recruitment, training, and defined career Path. Conducive and safe work environment. Development of mentoring programs for successful onboarding and handholding during the job. Empowering women by creating local networks. Program Launch

Talent Induction Process Towards High Performance Culture Proposed Skill Development Training Customer Service Communication Selling Specialized role based Offer and Onboarding Selection Assessment Program Launch External Vocational Agencies Aman Foundation Injaz Pakistan Memon Foundation Sourcing

Project Timeline Step 5 Step 4 Step 3 Step 2 Step 1 Proposed Step 4 Placement Step 3 Selection / Talent Induction Training and Orientation Step 2 Countrywide Execution of Talent Sourcing Step 1 January – December 2018 Costing & Budgeting Program Announcement Role Identification Position Profiling Improving Work Environment January – December 2017

US$ 1 M 60% 40% Total Estimated Budget Direct Project cost Financial Outlay PKR 105 M US$ 1 M Total Estimated Budget (Talent Induction, Infrastructure and Training) 60% Direct Project cost (Human Resources and Capital to implement the project) 40% Indirect Project Cost