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User Roles & Privileges

Web-based MAP User Roles

Roles & Responsibilities MAP® Roles Roles and Responsibilities System Administrator Verify versions of standard browsers and configure them for MAP Testing Copy Lockdown Browser to testing computers Create user profiles Configure the MAP system with district-specific information Plan and monitor network bandwidth usage Assessment Coordinator Plan test season and oversee MAP testing Assign roles and communicate with team members Determine user permissions and create user profiles Determine district-specific settings and configure the MAP system View all reports Data Administrator Import student, instructor, and program information from the student information system into the MAP system Modify incorrect student and instructor information and add missing information Create or import user profiles Modify incorrect test event data MAP® Roles Roles and Responsibilities Proctor Create testing sessions in advance Prepare computers before testing sessions Prepare students for tests Start and supervise tests Resolve technical difficulties during tests Administrator View MAP reports at school, class, and student levels Guide staff in using data effectively Evaluate effectiveness and make adjustments based on test results Instructor View MAP reports at class and student levels Adjust instruction based on test results Use instructional resources to tailor instruction for individual students Roles & Responsibilities

Troubleshooting

Unable to see Manage Test Sessions Means Proctor rights have not been assigned Contact your MAP Coordinator or Administrator right away Calling NWEA Technical Support will not help Only your MAP Administrator will be able to assign you Proctor rights Unable to see Manage Test Sessions

Locating students with suspended tests Menu: Manage Test Sessions Button: “Find Students to Test” Tab: Test History Search Select desired filter values Select the test Check “Suspended Test” Click “Search” button Select the Suspended students you want to test TIP: Don’t forget to assign the test to the students you selected Locating students with suspended tests

Selecting the appropriate test Button: Assign Test(s) Important to know which test to assign Examples: - Reading Primary Grades Common Core 2010 - Reading 2 – 5 Common Core 2010 Which one to assign to a 2nd Grade class? Contact your MAP Coordinator prior to testing your students Selecting the appropriate test

Staggering students’ tests Why stagger “Start Tests”? If bandwidth in the lab is of concern, it is good practice to have students to start in small batches. Best practice for MAP for Primary Grades Test: Confirm and initiate Start Test in batches. This may minimize bandwidth needs Staggering students’ tests

Number of students in a session Limit number of students in test session to ones currently testing The “Choose Your Name” field on the student Sign In screen pulls all names within a test session The larger the session size, the longer it will take to display names on the student screen Number of students in a session

Assigning another test within the same session Select student who has Completed a test Action: Select “Test Again” Click “Go” button Student status will change from “Completed” to “Awaiting Student” Select student again and click “Assign Test(s)” button Assign new test Student will have to log in again with same session name and password Assigning another test within the same session

Naming a session – does it impact reports? Can rename or delete an existing test session by opening and ending test session Best practice: Keep names simple as students will need to type this exact name for Test Session Name Test Session Names have no impact on reporting Naming a session – does it impact reports?

Note: Only the MAP test is supported currently - MAP for Primary Grades is not currently supported For details on how to setup iPads for MAP testing, refer to QRM2_Proctor_Tips_and_Troubleshooting_QuickRef.PDF found on the MAP Administration and Reporting Center (MARC) iPad – Guided Access

Student’s question fails to display Fix: Refresh Screen PC: F5 | Mac: Command+R | iPad/ChromeBook: If it still does not display, select the student from the Proctor Console, and “Suspend” the student’s test Select the student again, and “Test Again” Have student log into the test session again Student’s question fails to display

Network Connectivity Issues If a test session loses its connection, e.g. due to a connectivity issue, the student will see a message prompting them to select ‘Retry’ and resume their test. Network Connectivity Issues

A reset icon is now available to students in the lower-left hand corner of their assessment window Can be used to reset (restart) a question – useful for technology enhanced item types (TEI’s) Reset Button

Student’s Machine: CTRL+SHIFT+P or CTRL+SHIFT+L (depending on machine) Enter Proctor Pin (see Proctor) Select Confirm Student Have Student select Start Test Console shows Confirmed, but Student still waiting confirmation – no Start Test button

Proctor Console shows Confirmed - student still on Start Test screen Fix: Use Proctor Console to “Terminate” the student’s test Student’s Machine: Close the lockdown browser by clicking the X, or CTRL+SHIFT+Q. Re-launch lockdown browser and sign in to session again Proctor Machine: Reconfirm Student Proctor Console shows Confirmed - student still on Start Test screen

Proctor tries to Pause/Suspend/Terminate but Student still testing Fix: Use Proctor interrupt keys on student machine running the lockdown browser Proctor tries to Pause/Suspend/Terminate but Student still testing

Student’s name not in drop down menu Fix: Refresh screen - try again If name still does not appear, check Proctor Console – verify student is in the session and Status is “Awaiting Student” If status is not “Awaiting Student”, Terminate the student’s test, and have student log in again If student is not in the session, Add student Student’s name not in drop down menu

Student encounters a problematic item type Quick Fix: “Pause” student’s test from Proctor Console, then “Resume” Along with the Proctor Pin, enter Proctor interrupt key (CTRL+SHIFT+L or P) Enter information regarding problem Select ‘Report Problem Item’ button Information is sent directly to NWEA Student encounters a problematic item type – unable to proceed

Informative Resources

Partner Update Site Provides helpful resources for Proctors: System Alerts & Updates System Status (Green, Yellow, & Red) Upcoming changes Recommendations Partner Update Site

Quick Reference Guides & Tutorials Proctor Trips & Troubleshooting Lab Readiness Checklist System & Bandwidth Requirements System Administration Guide MAP Essentials (On-line Tutorials) Proctor Quick Start Proctor Tools Quick Reference Guides & Tutorials