Chapter 35 Professionalism, Communication, and Teamwork Janet Falk-Kessler

Learning Objectives After reading this chapter, you will be able to: Understand what it means to be a professional. Understand what types of behaviors are viewed as professional and as unprofessional, and why. Understand the value of teamwork. Be able to distinguish between different types of teams and how they function. Be able to describe the “do’s and don’t’s” of social media participation.

What is Professionalism? Subordinating self-interest Adherence to ethical principles and values Advancing one’s profession Pursuing excellence

Conflicts in Perception of Values and Rewards Generationally based Veterans Boomers Gen Xers Millennials

Conflicts in Perception of Values and Rewards (Continued) Factors Rules Rewards Avoidance Decision makers

Interprofessional Teams: Why Teamwork? Client safety and improved care Shared objectives Cooperation Communication Expertise Respect

Types of Interprofessional Teams Multidisciplinary team Interdisciplinary team Transdisciplinary team Research team Health care policy team

Professionalism and Scholarship Responsibility Evidence based practitioner Competency Currency Contributing to the body of knowledge Presentation forums Publication forums

Social Media Access information Seek social connectedness Nurture relationships through communication

Misuse of Social Media Improper postings such as: disrespectful comments; photos and videos of work-related activities and people; and photos and videos of themselves or their friends engaged in compromising activities

Misuse of Social Media Who should be “friended”? e.g. Impact on therapeutic relationship Impact on professional relationship

Social Media: Impact on the Implicit Contract with the Public Professional expectations held by the public Can there be a distinction between professional and personal activity and contexts?