ComArtSci Technology Update Fall 2017 Changes and Spring 2018 Preview

The State of ComArtSci Technology The ComArtSci Technology Office is devoted to providing the best experience possible for all faculty and staff. To that end... Our Office has handled 1335 incident tickets in the last year This does NOT include phone calls, emails, walk-ins, or special projects An average of 111 per month On average incident tickets are completed within 1.5 business days of being submitted

Technology Improvements Over the summer the following changes were made to give everyone a better experience at CAS Upgrades to Rooms 148 and 154 Upgrades to the 2nd floor labs  Updates to the technology in the Deeb conference room Fi

Spartan 365 The Spartan 365 suite includes a number of applications that promote easier collaboration and better usability, including... Mail Calendar Contact us for migrations and training opportunities  SharePoint Contact us for training opportunities

Spartan OneDrive All faculty and staff have 5TB of space Spartan OneDrive is both HIPPA and FERPA compliant (Google Drive is not) Spartan OneDrive is available for everyone right now

Spartan 365 Demo You can login to your Spartan 365 account at spartan365.msu.edu.

Fall changes to watch for Workstations will be switched to CampusAD for authentication One login for everything Allows for the rollout of new services

New Client Services Newly deployed macs will have access to a self service portal One button installs of common applications MacOS updates without CAS IT login Improvements to security and stability Actively investigating similar service options for windows users

Spring 2018 improvements We are working on expanding our service catalog to help researchers with their technology needs Virtual machines Both on premise and through Amazon Web Services (AWS) or Microsoft Azure Colocation services Both in MSU's New Datacenter and ComArtSci  Data storage New network share options

Policy Changes In order to provide new services many of our technology policies have had to be re-created and updated to align with MSU’s technology policies Details of those policies can be found at http://infotech.cas.msu.edu/pages/policies

October is National Cyber Security Awareness Month Safeguard your devices Make sure your computer, programs and anti-virus are up-to-date Be aware of phishing Pay attention to the sender and wary of links within emails Protect your passwords Consider using a password manager application Turn on two-factor authentication https://youtu.be/lc7scxvKQOo

Resources Longer Cyber Security Video: https://youtu.be/F78UdORll-Q Policy Changes: http://infotech.cas.msu.edu/pages/policies Spartan 365: https://tech.msu.edu/technology/collaborative-tools/spartan365/ Cloud Services: https://tech.msu.edu/network/cloud-services/ MSU IT Strategy: https://bolderit.msu.edu Cyber Security Resources: https://secureit.msu.edu

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