Switzerland By: Faith Wilkerson

Map

Government Federal republic State Capital 23 Kantone (States) Bern City 23 Kantone (States)

Currency The Swiss currency is called "Schweizerfranken“ One hundred "Rappen" make up one Swiss Franc. This is a 5 Franken coin, called a "Fünfliber" What it’s called What it looks like

Meeting And Greeting Shake hands with all present Address each other by their surname. Always address someone by their professional title. When invited, use first names. Always Start with the oldest person there.

Communications The people of Switzerland are private people Language No questions to personal Language German, French, Italian and Romansch German "Herr“ (Gentleman) "Frau" (woman) “French Monsieur" and "Madame” Italian- "Signore" and "Signora".

Gift Giving Gift-giving is not a part of Swiss business culture, if invited to dine in a colleague’s home, it is appropriate flowers or high quality (Swiss!)chocolate.

Dress Code Dress formally Arrive at the designated time for appointments

Table Manners Do’s and Don'ts RUDE Nonverbal communication and proper posture is important in professional situations. It is appropriate to cross legs knee-over-knee Crossing legs ankle- over-knee or extending legs out while seated is considered rude. Do’s and Don'ts RUDE

Business Business cards are the same in Switzerland as they are in America. Name, Company, Logo if any, Title, Address, and Phone number

Overview Always address someone by their professional title. Language German, French, Italian and Romansch Dress formally Crossing legs ankle-over-knee or extending legs out while seated is considered rude. Federal republic REMEMBER

References http://www.about.ch/ Google (images) http://www.kwintessential.co.uk/etiquette/d oing-business-switzerland.html http://www.communicaid.com/access/pdf/li brary/culture/doing-business- in/Doing%20Business%20in%20Switzerland.pd f