QUALITY IMPROVEMENT PLAN: Culture of Quality Improvement DRIVERS OUTCOMES Project: TO: BY: Measures/Targets: Project Leader, Team Members: Project: TO BY: Measures/Targets: Project Leader, Team Members: Project: TO: BY: Measures/Targets: Project Leader, Team Members: Effectiveness: Customer Efficiency: Organization Measure Baseline Target Project: TO: BY: Measures/Targets: Project Leader, Team Members: Project: TO: BY: Measures/Targets: Project Leader, Team Members: Project: TO: BY: Measures/Targets: Project Leader, Team Members: During the Planning Session & posting for all to see/know Measure Baseline Target Culture of Quality Improvement Measure Baseline Target Leadership Team Members: Leadership Team Conditions: © 2015 Continual Impact LLC

Quality Improvement Scorecard Culture of Quality Improvement Outcomes Drivers Measure Baseline Target Measure Baseline Target For each project - include project title, measured results, targets, and timeline Culture of Quality Improvement Measure Baseline Target % of staff involved in QI Worth Recognizing: Key Learnings/Directions © 2015 Continual Impact LLC