ERMS Implementation creating order where there is chaos Mary Walker, Electronic Resources Librarian Wichita State University Libraries Notes: Electronic Resources & Libraries 2009

Introduction Wichita State University University Libraries “Urban Serving University” ≈ 13,300 enrollment University Libraries E-journals: 51,000 (29,000 unique titles) Databases: 150 E-Books: over 3,000

The Beginning Why an ERMS? Why Serials Solutions? We needed a magical solution Why Serials Solutions? Cost Data widget 360 Counter Purchased ScholarlyStats Job security?

The Charge Assemble the ERM Implementation Team Evaluate current workflow Create a new workflow Develop a schedule Device a communication mechanism Coordinate initial training with Serials Solutions

Now What? Training Communication Initial Data Entry The schedule With each other With the rest of the library Initial Data Entry The schedule

Implementation Schedule

More to Do License Terms of Use Create Adding Library Contacts Collections Alerts Notes Folders Adding Library Contacts Modify Workflow Document

And Even More to Do Upload Training for the Library Staff Cost data Statistics Print holdings Training for the Library Staff License Terms Overlap Analysis

Challenges Time Losing the CD Assistant License Agreements Uploading acquisitions data Being told “No”

Working With Serials Solutions Positive Evaluation – turned it on for us Training Leslie Workflow License worksheet Robin

What Lessons Did We Learn? Avoid time-consuming mistakes Read the manuals Ask questions Use vendor’s online resources Implementation schedule has been key Use the ERMS before training Involve people

Where Are We Now?

Where Are We Now? 8 months into implementation behind schedule still waiting on the magical solution

Thank You! Any Questions? Notes: mary.walker@wichita.edu