Management Roles When planning, a manager is generally considering the strategies and direction of the organisation. They evaluate and review past results, in order to consider future goals and objectives. When administrating they perform day to day duties and implement decisions that have been made. Possible roles that a manager can have include: Figurehead Disseminator Negotiator Leader Spokesperson Entrepreneur Liaison Disturbance handler Monitor Resource allocator © Criddle, Hinton, Nizam
Figurehead Holding an important role or title within the organisation and representing the business at important events. eg. Signing documents Greeting important visitors Welcoming other managers Holding a position as chairperson © Criddle, Hinton, Nizam BACK
Distributing knowledge and information to supervisors and employees. Disseminator Distributing knowledge and information to supervisors and employees. eg. Meeting with individuals and groups Sharing information Organising training for employees © Criddle, Hinton, Nizam BACK
Conferring and consulting with others on behalf of the organisation. Negotiator Conferring and consulting with others on behalf of the organisation. eg. Participating in legal discussions Meeting with union representatives © Criddle, Hinton, Nizam BACK
Leader Encouraging and motivating employees and supervisors toward the organisation’s goals. eg. Chairing meetings Setting goals © Criddle, Hinton, Nizam BACK
Spokesperson Distributing knowledge and information about the business to external organisations. eg. Meeting with community groups Presenting at media conferences © Criddle, Hinton, Nizam BACK
Taking risks and developing new innovations for the organisation. Entrepreneur Taking risks and developing new innovations for the organisation. eg. Encouraging creative thinking Employee innovation Holding planning meetings © Criddle, Hinton, Nizam BACK
Networking with people from external organisations. Liaison Networking with people from external organisations. eg. Meeting with external managers Coordinating suppliers Participating in community groups © Criddle, Hinton, Nizam BACK
Negotiating and rectifying difficulties. Disturbance handler Negotiating and rectifying difficulties. eg. Dealing with problems Assisting with fire drills Responding to marketing crises © Criddle, Hinton, Nizam BACK
Keeping track of information relevant to the organisation. Monitor Keeping track of information relevant to the organisation. eg. Reading newspapers Summarising journals Collecting useful details © Criddle, Hinton, Nizam BACK
Deciding how to distribute resources. Resource allocator Deciding how to distribute resources. eg. Authorising use of supplies Distributing time plans Arranging rosters © Criddle, Hinton, Nizam BACK