UNISON's Residential Care Charter

CQC State of Care report 2017

North Somerset – 44.7% of homes either require improvement or inadequate – 13th worst performing council in England

100’s commented on lack of incontinence pads 80% often have to work through their breaks

Have you received specialised training to care for people with: Dementia - Residential 88% - Homecare 70% Diabetes – Residential 38% - Homecare 34% Mental Health problems – Residential 38% - Homecare 39% Neurological problems – Residential 14% - Homecare 21% Physical and learning disabilities – Residential 31% - Homecare 36% Sensory loss – Residential 26% - Homecare 32%

UNISON’s Residential Care Charter For workers and for residents UNISON’s response UNISON’s Residential Care Charter For workers and for residents Too simplistic to just blame employers (though there are some poor ones out there). Funding and commissioning is key. Many councils put employers on ZHCs effectively and don’t pay for travel time – rates hugely down due to Gov cuts