Westgate Practice During our flu clinic in November we conducted a survey asking patients how they had heard about the clinic. Out of the patients that.

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Presentation transcript:

Westgate Practice During our flu clinic in November we conducted a survey asking patients how they had heard about the clinic. Out of the patients that attended 75% took part in the survey. Outlined below are the results Staff informed 25% Prescription Notice 12% Website 4% Text Reminder 6% Practice Posters 41% Word of Mouth Overall the posters within the practice proved to the best way of communication. To improve patients’ knowledge of our website and text reminder service we have introduced posters within the waiting rooms. Thank you to those who took part in this survey.