IBM Tivoli Provisioning Manager 7.1.1 Technical Overview IBM Software Group | Tivoli Brand Software IBM Tivoli Provisioning Manager 7.1.1 Technical Overview IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

TPM 7.1 Extends Tivoli's process automation engine for Task Automation IBM Software Group | Tivoli Brand Software TPM 7.1 Extends Tivoli's process automation engine for Task Automation TPM CCMDB SRM Common User Interface Common Configuration Services Patch Deployment Software Deployment OS Deployment Virtualization … Web Based Workflow Process Workflow Runtime & Services User Configurable User Interfaces TPM Engines for Scalable Distribution & Task Mgt. Collaboration Notification Escalation Security Configurable by roles Data Extensions Role base data access Data Vizualization Common Data Subsystem Operational Mgmt Products TPM Data Data model objects Other TPM data CIs Attributes Relationships Assets Attributes Relationships Process Artifacts Related to CIs and Assets Meta Data Configurations Process Reporting Engine Report Definition Out of the Box Reports Discovery TPM Discovery Discovery and Application Dependency Mapping (TADDM) Reconciliation Federation Discovery IT Infrastructure (Server, Storage, Network, Security, Software, Applications, Transactions, Services) IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

TPM 7.1 Component Architecture IBM Software Group | Tivoli Brand Software TPM 7.1 Component Architecture DE SDI AM DMS DCD DE: Deployment Engine SDI: Scalable Distribution Infrastructure AM: Agent Manager DCD: Dynamic Content Delivery DMS: Device Manager Service Tivoli Common Agent (TCA) IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

Key TPM 7.1 Features and Customer Value New UI Capabilities, including Start Centers Compliance Automation including Closed-loop Desired State Management with TADDM Patch Management Automation Software Provisioning Automation Bare metal image deployment with TPM for OS Deployment TPM task invocation from ISM processes Virtualization Enhancements (VMware, Solaris, WPARs) Reports (BIRT based) New Web Replay

TPM Release 7.1.1 Additions Migration from TPM 5.1.1.2 to TPM 7.1.1 Upgrade from TPM 7.1 to 7.1.1 IPv6 Support FIPS compliance Retrofit 5.1.1.2 feature addition (Inventory extension, Pause/Resume) Red Hat 5 Patch Management on SDI (scalable solution) Virtualization & server management enhancements VM status, VMware Templates, Better AIX LPAR support (HMC Discovery, validation, etc.) Other enhancements (for example, Host/IP change, Sun Patches) Additional Platforms

TPM 5.1.1.2 to 7.1.1. Migration: Gradual, phased migration process that leverages the existing infrastructure, minimizes disruption, and accommodates failures Common UI for Process Automation (Server + Desktop) TPM 7.1.1 Tpae 7.1.1 Depots, & Fed. DMSs 5 Datacenter & Distributed Servers 7.1.1 agents

IPv6 A dual stack (IPv4 and IPv6) TPM server A single stack (IPv4 or IPv6) or dual stack (IPv4 and IPv6) managed endpoint running the Tivoli Common Agent. Full compatibility through the Scalable Distribution Infrastructure (SDI) due to the SDI communications over IPv4 or IPv6 For the TCA to use IPv6, DNS must be available and the agent must be configured to use DNS. Only some key Deployment Engine (DE) based workflows (Network discovery, Inventory, Windows Patch & Agent install) Some limitations on Windows platforms due to reliance on CYGWIN components like SSH, Telnet, Ping

FIPS Compliance Requires using approved Stronger Encryption schemes everywhere Encrypting passwords SSL SSH Certificates Implications to TPM Agents and server have to change at the same time We are requiring a fresh install with a switch to flip Implementation Use the approved libraries At times it is simply configuring the right libraries. At times it is more. Not all components used by TPM have FIPS compliant versions (for example, RXA over NETBIOS and Open SSH)

Inventory Extension DCM Custom tables Disc. Scan jobs Common UI for Process Automation (Server + Desktop) DCM Custom tables TPM 7.1.1 DCM import + Filters 7.1.1 Depots, & Fed. DMSs Disc. Scan jobs Custom scan scripts XML or MIF output Datacenter & Distributed Servers 7.1.1 agents

BACK UPS

Customer Value with TPM 7.1 IBM Software Group | Tivoli Brand Software Customer Value with TPM 7.1 New, Highly Customizable TPM GUI technology Easy modification of existing applications. Ability to create your own applications. Easily customizable to display only required data and tasks for a specific role/user Consistent look and feel across ISM products provides seamless interactions and minimizes user education requirements Can incorporate functions from multiple ISM products on single screen Inclusion of TPM tasks in Change, Release, and SRM process flow definitions Ability to easily take TPM actions on CCMDB CIs Use CMDB CI’s as database for process flow construction and information is automatically translated to TPM DCM for operational purposes. Ability to use Tpae workflow editor to design and formalize TPM activities Can define Tpae workflows to formalize and automate multi-person TPM activity flows TPM activity flows can include non-TPM related tasks, i.e. sign-offs, escalations, etc. Extensive Web Replay scenario library provides guidelines/education on product usage Quick method for product education and skills transfer IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

Customer Value with TPM 7.1 (cont.) IBM Software Group | Tivoli Brand Software Customer Value with TPM 7.1 (cont.) Orchestration automation capabilities built in TPM 7.1 Advanced automation technology can be used to support infrastructure SLA’s through dynamic resource allocation based on monitoring inputs (TIO built in) Enhanced integration with TADDM, TPC, RTLM TADDM – Closed loop desired state management for software configurations TPC – Launch in context from TPM to TPC RTLM – Test lab server provisioning with transitions to production Integration with TPMfOSD 7.1 Seamless transition from using TPM to using TPMfOSD; no product switching to utilize bare-metal/initial image install functions Automated database exchange between products Enhanced SDI management capabilities Better status information and enhanced control of deployment infrastructure Additional virtualization technology support Increased scope of environment under management of a single tool Additional OS support IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

Closed-loop Desired State Mgmt Automation IBM Software Group | Tivoli Brand Software Closed-loop Desired State Mgmt Automation Discover Endpoints TADDM Run Remediation Workflow to update the configuration settings Populate and Synchronize Software Installation Gold Standard Set up Compliance Templates for Desired State Approve Recommendation Run Compliance Check IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

ISM Adjacency: Processes Integration with TPM IBM Software Group | Tivoli Brand Software ISM Adjacency: Processes Integration with TPM Release/Change Workorder/JobPlan Task . Launch Assisted Workflow CreateTPMtask Spec. Application: Patch Install Track Task Task: classified: Install Patch MXWorkflow mainObject: Task Task Automation Facade TPM Activity Plan and related objects IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

Bare metal image deployment - TPMfOSD integration Features Full Integration with TPM for OS Deployment product – from TPM you: Set up your deployment images: Discover existing deployment servers, or install new ones Capture cloned images from TPM managed computers Create unattended OS setup images from CD media View and edit image properties Create hardware configuration images, e.g. RAID, BIOS Discover bare-metal computers Deploy images to your managed computers

TPMfOSD UI integration IBM Software Group | Tivoli Brand Software TPMfOSD UI integration TPM UI TPMfOSD Panels IBM Tivoli Monitoring for Transaction Performance v52 ESP Workshop Workshop Guide

Support for target computers TPMfOSD integration Support for target computers Primary platforms Windows Server 2003 - x86-32 / x86-64 Windows Server 2008 - x86-32 / x86-64 Windows XP SP2 - x86-32 / x86-64 Windows Vista - x86-32 / x86-64 RHEL 5 - x86-32 / x86-64 RHEL 5 – pSeries RHEL 5 - cell blades SLES 10 - x86-32 / x86-64 SLES 10 – pSeries SLES 10 – zSeries AIX 5L 5.3 - pSeries AIX 6.1.1 - pSeries VMWare ESX 3.0 - x86-64 VMWare ESX 3.5 - x86-64 Secondary platforms RHEL 4 - x86-32 / x86-64 Red Hat Desktop 4 - x86-32 / x86-64 Red Hat Desktop 5 - x86-32 / x86-64 SUSE (SLES) 9 - x86-32 / x86-64 Solaris 9 – SPARC Solaris 10 – SPARC Windows 2000 SP4 - x86-32

Device Models and Automation Concepts A Device Driver, also referred to as a Device Model, is a group of workflows that can be a applied to an IT asset. Common actions, such as adding an IP address to a computer, are represented in a generic form by a logical device operation Workflow: A simple program with a number of constructs that is used to manage an environment. Automation Package: A collection of commands, shell scripts, workflows, logical device operations, and Java™ plug-ins that applies to the operation of a specific type of software component or a physical device

Data Layer: Enhanced UI & Preserving DCM + Workflows TPM workflows Deployment Engine MBO DO MBO DO linked linked DO DO MBO DO MBO DO MBO DO MBO DO MBO MBO DO DO MBO DO MBO MBO DO MBO Tivoli's process automation engine Runtime DAO layer Tivoli's process automation engine Runtime DAO layer WAS 6.1 LWI Tivoli's process automation engine Database Containing DCM