End User Computing UNM Tech Days 2017 June 9, 2017 Luke Abeling Presented by: Luke Abeling IT Platforms, W… Enterprise Services Ray Dennis IT Platforms, Workstation Management Andrew Hamilton

Horizon View Access OS Application Environment Components User accessible work resources available everywhere Stable image delivery across Consistent set of applications streamed centrally Control over the user’s environment

Use Cases Public Computing Labs Kiosks Universal app delivery Distance Learning Application Isolation Remote Access / Secure General availability Options for MFA Hardened appliances

Options for Access Mantra: Any (Windows, Linux) application, on any device, anywhere in the world. Web App Chrome, Internet Explorer, Edge, Safari, Firefox Client App Windows, Mac, Linux, iOS, Android, ChromeOS Breathe life into old hardware Run Windows applications on devices that couldn’t or shouldn't run them otherwise VDI gives users the ability to access their business critical applications from any device of their choosing.  This decouples the device requirements from the application requirements.  Can you get everything else done on an iPad but still need still need to a couple Windows Applications?  Log into a VDI! On your personal computer but need access to your department specific software?  Log into the VDI from your favorite browser.   Need to do one last change to your Photoshop project before your big presentation?  Don't be hindered by the limited web app, run the full version from your phone.

Demo Linux thin client Repurpose of old hardware iPad How fast does is it ready; Imaging machines Time to desktop Demo of a 10zig thin client.  Device that can run give a desktop equivalent experience (2 monitors,keyboard, mouse, and network connectivity) for ~$ 250.00 plus licensing. Demo of a very low specced desktop that can run hardware intensive applications with a beautiful user experience. Demo of an iPad running a full Windows Desktop. Demo of a pool of virtual desktops (called instant clones) instantly (under 5 seconds) creating 20 new virtual desktops.

App Volumes Writeable Volumes – user customizations Profiles – Account (UEM) and Application (UIA) Dynamic applications Follows user Overlays OS and Userdata Simplicity of version update

Integration Scale Availability Reduced footprint Security Context RemoteApp Integration Scale Availability Reduced footprint Security Context Using

Conclusion Service is not yet in catalog. Fastinfo information on the way. Preliminary proof of concept Working to establish documentation and service for the catalog. Pilot to begin Fallish with designated Kiosk machines will eventually encompass all Hallway computers in Dane Smith Hall (DSH), Student Union, Mitchell Hall and Popejoy Hall by summer 2018. A proposal to refresh 87 PCs in classrooms and a student lab is on the list for 2018. A proposal to collaborate with Anderson may share application workload across datacenters and provide new opportunities for advancing the learning experience. Carlos, Joseph and Tim from AT will be driving this effort to bring Platform’s efforts into the community.

Possibilities Automated Sandbox Integration with other services Micro-segmentation for advanced learning Integration with other services Workspace One SCCM Enhancements Application request portal Multi tiered applications – staged for development, training or Class sections Federation with Lobomail Application entitlements synced from user requested items in the 'Software Center' Eventually a web page for application requests like my.unm that feed both SCCM, Horizon,or RemoteApp

Questions? Contact information Ray Dennis Andrew Hamilton  Luke Abeling  Systems Specialist(WSM) Systems Specialist (WES) Systems Analyst 3(WES) rdennis@unm.edu ahamilton@unm.edu labeling@unm.edu