BUYING QUALITY PRIVATE SECURITY SERVICES SELECTING BEST VALUE BUYING QUALITY PRIVATE SECURITY SERVICES Plenary Social Dialogue Cleaning Sector Brussels, November 29, 2014 Eduardo Cobas Urcelay Chairman CoESS Private Security Services Social Dialogue Committee

1999 Best Value manual The need to update: Make reference to the new/updated EU legislation on public procurement Take into account the changes that have occurred in the European private security market Include additional stakeholders in the scope of the manual Make reference to the European Commission guide on Buying Social

CoESS – UNI Europa - Joint Application - Call for Proposals VP/2013/001: WorkPlan The project comprised four main steps: Preparation and approval of the renewed manual (including the existing tools) - finished Translation of the renewed manual – almost finished Preparation and approval of the updated dedicated website - finished Dissemination and promotion activities - running Organisation of a closing workshop Encourage national members of CoESS and UNI Europa to disseminate, promote and use the manual at national level

Project management Project Steering Committee 4 participants one member of the permanent staff of CoESS, one member of the permanent staff of UNI Europa, one national employers’ association delegate one national trade union organisation delegate. Project Experts Committee 9 participants three members-experts from CoESS three members-experts from UNI Europa the external consultant assigned to the project one member of the permanent staff of CoESS one member of the permanent staff of UNI Europa.

Project Steering Committee The role of the steering committee: Decide on the best methodology to achieve the main objectives of the project Identify the members of the project experts committee Appoint the external consultant Decide on the format and content of the renewed manual Decide on the format and content of the updated dedicated website Decide on the format and content of the closing workshop Decide on the concrete dissemination and promotion methodology Three meetings throughout the project Project Kick-off (9 December 2013) Second meeting (28 April 2014) Closing meeting (25 November 2014)

Project Experts Committee The experts committee had a special focus on national procurement practices on the evolution of the European private security market. The experts committee has been supported by an external consultant for drafting and elaborating the renewed manual for the adequate integration of legal references and reference to additional relevant EU documents such as the European Commission guide on Buying Social into the handbook and the updated dedicated website.

IMPORTANT ROLE FOR THE NATIONAL MEMBERS input and guidance based upon the work of the Project Experts Committee European social partners ensure the national perspective is fully taken into account. The outcomes of the work of the experts committee transmitted to the European Sectoral Social Dialogue Committee for the private security services sector. Consultation with the competent European Commission services to ensure that the renewed manual fully complies with the updated EU public procurement legislative framework Consultation to national members and Social Dialogue Committee throughout the process

Content of the updated manual Executive Summary Terminology & Definition Chapter 1 – Introduction: objectives, how to use the Manual, History and Background Chapter 2 - Why Quality Matters to you, the Buyer? Chapter 3 - What are Good Tendering Practices for Private Security Services? Chapter 4 - Public Tendering for Private Security Services - European Legislation Chapter 5 - How to Define Quality Criteria for Buying Private Security Services? Annexes

What are the benefits of choosing a quality private security company? Full performance of contract Increased security Better choice and level playing field. Full respect of legislation Positive image of buyers and industry

What are the risks of choosing lowest price only? Compromised performance of contract Unfair competition Non Compliance with legislation Race to the bottom

DOs Do award tenders on best quality-price ratio Do an audit before, during and after execution of the contract Do consider the private security company as your partner DON’Ts Don’t accept abnormally low tenders Don’t enter unnecessary complicated or illegal conditions Don’t´ fix prices for the whole duration of the contract Don´t accept e-auctioning Don’t re-tender and negotiate after prices are offered

The new public procurement legislation What applies to us (private security)? The new EU criteria on: Exclusion Selection Awarding on the basis of best value considerations

Quality criteria can be applied for five different aspects of the contract: Private security personnel Contract management Contract operations Contract infrastructure Private security services company

Translation, dissemination and promotion English and 14 additional languages French, German, Spanish, Swedish, Italian, Polish, Danish, Slovenian, Croatian, Bulgarian, Estonian, Finnish, Portuguese and Romanian. Dissemination and promotion Updated dedicated website Publication on the respective websites Announcements in the News Letters and press releases Dissemination on national level through national members Closing workshop: 6 NOVEMBER 2014 Involve other sectoral organizations – Cleaning, etc.

Additional remarks Public – private security clients Involvement of the social dialogue committee members National realities New criteria – update of the manual – extended content Objectives fulfilled Lobbying instrument – transposition process

For more information: http://www.securebestvalue.org

Thank you!