Telemedicine for athenahealth

Telemedicine Experiencing Incredible Growth Video consultations are growing from 19.7 million in 2014 to an estimated 158.4 million by 2020 ’’ “ -- Tractica Research All major payers now reimbursing for video visits

Patients Love Telemedicine Patients using Chiron Health 76% 95% 96% of patients care more about easy access to care than the need for in-person interactions with their providers of patients ‘agree’ or ‘strongly agree’ that they received the same quality care as they do for in-person visits of patients rated their overall Telemedicine experience ‘good’ or ‘excellent’ I have EXPERIENCED the VALUE of TELEMEDICINE! Woke up with flu-like symptoms didn't have to get dressed, wait in a waiting room and all the other things that go with traditional visits. The doctor was available shortly after my appointment request. She was thorough and professional. What a blessing~ “ ”

What’s In It for Physician Practices? 1. Generate incremental revenue Convert unpaid patient phone calls into fully billable video visits Prevent leakage to on-demand Telemedicine companies (Teladoc, AmWell) 2. Improve clinical outcomes Easier access = better compliance with treatment plans 3. Increase patient satisfaction & retention No time off work, battling traffic, finding parking, and sitting in a waiting room full of sick people

Specialties and Clinical Use Cases Great for any specialty that manages chronic conditions, prescribes medications, or performs lab/imaging work Great for routine follow-up care, medication adjustments, lab result reviews, and minor urgent care Popular specialties: Primary Care, OB/GYN, Pediatrics, Gastroenterology, Urology, Endocrinology, Neurology, Urgent Care, Ortho/Sports Med Popular use cases: Chronic pain, Coughs & Colds, Fever, Mental Health, Smoking Cessation, Specialist Referrals, Sleep Problems, Vomiting & Diarrhea

Protecting Practices from Patient Leakage Patients are increasingly getting pulled away from their existing doctors and are turning to on-demand telemedicine services offered by employers In 2015, 37% of employers offered on-demand telemedicine Payers are even encouraging your patients to see other doctors online Patient EOBs

Offer telemedicine to existing patients How Can Chiron Help? Offer telemedicine to existing patients 1. Chiron Reimbursement Guarantee® Full private payer reimbursement, guaranteed. Insurance eligibility rules engine 2. Seamless integration with athenaNet Video visits scheduled exactly like in-person visits Chiron verifies patients’ insurance and checks them in virtually 3. World-class customer support Only one job: To ensure providers and their patients have a phenomenal telemedicine experience

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